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Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-08-26

"Easy order entry on the web site, very fast order execution and free shipping.
I'm very pleased!
"


Verified
4/5

2013-08-26

"very happy with final results"


Verified
5/5

2013-08-26

"Quick service and shipping."


Verified
5/5

2013-08-26

"The fastest way to find what you need and get it on it's way quickly! Next day delivery always comes thru when we get in a bind and need parts fast!!!! "


Verified
5/5

2013-08-26

"Great job on the whole experience"


Verified
5/5

2013-08-26

"the shipping of product is always prompt."


Verified
5/5

2013-08-26

"Not much to say, MSC has always delivered for me."


Verified
3/5

2013-08-26

"Sometimes it is diffulcult getting follow-up infomation on orders."


Verified
5/5

2013-08-26

"It's great that my guys in the machine shop and place and order and send it to me for approval. Really easy to use, I was able to jump right in and place orders! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-26

"MSC delivers quality products to our company on a next day basis which is critical to our on time deliveries to our customers. Only issue would be web site is slow."


Verified
5/5

2013-08-26

"MSC's website is both informative and easy to use."


Verified
5/5

2013-08-26

"Our salesman Dan is GREAT!!!"


Verified
5/5

2013-08-26

"Found what I needed with a reduced price to boot"


Verified
5/5

2013-08-26

"Good delivery and quality"


Verified
5/5

2013-08-26

"Received in a very timely fashion, at very competitive pricing."