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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-01-14

Awesome customer service

"MagicMicro was very helpful with suggestions while building my pc, they were fast and efficient."


Verified
5/5

2018-01-13

Perfect service and product

"Fast shipping, quality name brand parts, great customer service! A+"

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Verified
5/5

2018-01-06

Barebones computer

"Great product and fast shipping"


Verified
3/5

2018-01-02

Power Supply

"The computer came in tac. However the shipping is very deceiving. I payed for two day shipping but according to the way your company translates it, they believe two day shipping is form the time the computer is complete.
The customer (like myself) believe it is a a literal two days.
Also the power supply was bad, it is a very cheap low grade power supply. I ordered my own from online rather than get the same low grade product.
It was packed very well. It arrived when you projected it did.
"

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Verified
5/5

2017-12-29

Great service, Great product

"I was looking for a new desktop and wanted to custom design it, however I don't have a lot of free time. I was able to have MagicMicro build it for me at virtually the same cost I would have paid if I assembled it myself. They offered several upgrades to my design, but they weren't pushy and I found that helpful. They even gave me a free upgrade (valued at $30 or so) when one of the parts I wanted was on back order. I am very satisfied with my experience. "

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Verified
5/5

2013-09-25

Nice and easy transaction

"Machine was properly configured all set as it should"

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Verified
3/5

2017-11-22

It is okay

"I was expecting substantial improvements with graphics and performance overall. It actually runs a little bit slower for me than my old PC did despite the fact that my MagicMicro is almost twice the machine spec-wise. Add to the fact that my internet is glitzy and MagicMicro's tech support, while friendly, is not overly helpful (for me. I would say that they are helpful to people who don't have my history) and I'm left trying to decide what to do next. My history is that for 20+ years, I have been doing IT work. The only reason I am not now is that I had a stroke and am no longer able to work. But I figure I can spend hours and hours on the phone with their tech support (which is neither good for me OR them. I tend to ramble because I can't stand silence. It is one of the many "party favors" I had for having the stroke. I felt sorry for the two guys in tech support I spoke to already because I just wouldn't shut up!) or I can just try to solve it myself. Unfortunately, solving it myself requires that I spend even more money in the coming months. "

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Verified
5/5

2017-11-20

Always Quality Builds

"This will be the third computer build we have had done through Magic Micro. All three have been great computers and all are still running fine."

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Verified
5/5

2017-11-18

Great customer service

"I have been purchasing from them for over 10 years and they never seems to amaze me with their great service and prices. Even with configuring my own system them help me select the right components. "

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Verified
5/5

2017-11-15

Excellent Customer Service during purchase!

"Purchased a Bare Bone System and I missed a few items during my purchase. I was assisted by someone that asked the right questions and was very helpful solving my over looked items. System worked out great. Thanks again Elena!"


Verified
5/5

2017-11-11

Lots of options, great customer service!

"I like the interface -- there are plenty of pre-configured systems to choose from. If you don't find exactly what you want, you can customize; pick your case and all the motherboard/CPU/RAM options are in pull-down menus. Sound cards, video, Blue-Ray players, cooling options, etc. They will try to up-sell after your order is placed, but it's low-key and easily ignored, though some of the suggestions were quite reasonable. No pressure, though. Great overall experience."


Verified
5/5

2017-10-20

Magic Micro was Great!!

"Elena was fantastic. She provided guidance on the configuration of the computer. She also was very accommodating on the shipping and answering some relatively ignorant questions on my part!"


Verified
2/5

2017-10-18

did not deliver

"will not load os call there support 4 times answer machine said they will call back no call back, emailed them they say call our support line. they answered then hung up, call back later, tech said
your os will not work on this computer here is rma #
"

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Verified
5/5

2017-10-16

Extrememly knowledgeable

"The selections I made on the web site to build my system were incompatible due to my lack of knowledge. With the help of Elena, we were able to create the system I wanted perfectly. The system arrived in perfect condition; I added in the components I had and was up and running in a matter of 1 hour.
I'm extremely happy with the entire process.
"

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Verified
5/5

2017-10-10

OUTSTANDING SERVICE

"I do not know much about computers. I bought a BAREBONES one with the thought of taking parts from my old one
and using them on the new one. This proved to be very hard. Service was on the phone with me for hours helping me.
I can't thank them enought.
Bob
"