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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-09-09

"Awesome computer fast delivery thanks guys!"


Verified
5/5

2015-09-06

"Did a return in middle of order and it was handled smoothly. Easy to reach someone by phone. Have purchased previously from them. Recommended."


Verified
5/5

2015-09-03

"The product and delivery was amazingly. I would definitely recammend getting a computer from hear. It has the lowest prices for the best quality and what is promises you will get "


Verified
4/5

2015-08-28

"All was good, order was exactly as I ordered it except minor thing. Internal 1TB Sata HD was not fastened down. "


Verified
2/5

2015-08-28

"tech support is a joke very rude and condescending just take your money then they are done with you and that is after a 1 hour wait to speak with someone. I take it there is only one person working on a Friday. during shipping i was sent no tracking number I was forced to contact magicmicro myself to get these also speakers where damaged in the shipping but this could be blamed on the carrier and you did replace them but this did add to the experience of dissatisfaction there was also hidden fees because of website not clearly indicating USPS is not free shipping
over all I am satisfied with the overall price and would be forced to use your company again if better deals can not be found but thanks for making my first computer purchase such a unpleasant experience
"


Verified
5/5

2015-08-27

"Highly recommend. Great products and service."


Verified
4/5

2015-08-26

"I have always been very pleased with the service and products I purchased from MagicMicro. This order they dropped the ball when I added a modem to my order, they installed it and did not charge my credit card. after a week of waiting, since I paid extra for the 2-4 day delivery, I called to see what the hold up was when I was informed they forgot to charge my card for the modem and would do so right away and my computer would be on it's way."


Verified
1/5

2015-08-26

"The PC I received was built with a long wire that immediately got caught in the fan. It did not appear that it had been tested even though I paid extra to have it tested. Customer service only told me to unscrew the panel and tape it to the wall, which I did and which seemed to fix the problem. During the process however the initial start up was interrupted so even once my computer was working the software was caught in what they described as "a loop" that had no solution. I sent my PC back to them last week and have not heard anything yet.

I spent $1,200 for this PC. I own a small business that has me buying between 4 and 10 PCs a year. I like the concept of Micromagic b/c I hate pre-packaged commercially sold PCs. Anyway, I think they need better quality control and customer service could be more interested in helping. Otherwise everything's been great!
"


Verified
5/5

2015-08-25

"Very satisfied with Magic Micro's building of my new computer and timely delivery. Customer service and tech support were very helpful too! Dave"


Verified
3/5

2015-08-25

"I really wish they would have remembered to install the better CPU cooling fan I ordered with the computer build. It was almost impossible to install the larger fan with heat sink with the motherboard already in the case. "


Verified
5/5

2015-08-23

"It was everything I expected and more"


Verified
5/5

2015-08-22

"Excellent Customer Service. Decided to do a couple of upgrades after ordering. The salesman I talked to to do this was very helpful and gracious. Computer was built and shipped in 5 business days and was very well packed. Price was great, not much more than I could have built it myself for, the slight extra cost was more than worth it for their excellent warranty."


Verified
4/5

2015-08-19

"I got everything I ask for except had on case isn't working."


Verified
5/5

2015-08-16

"Very good PC. Just what we ordered."


Verified
5/5

2015-08-15

"Ordered custom system for my son. Building and shipping took 7 business days total. Unpacked, connected some cables, threw the switch and everything worked perfectly. No problems whatsoever"