"Got what I ordered with a reasonable time"
"Fast delivery for critically needed equipment during pandemic"
"In this time of pandemic, parts for protective gear are hard to find. I was happy to get this part."
"Merchant failed to deliver goods and failed to inform me they were canceling my order.
In this time of emergency medical need, items and products are needed as fast as possible to protect the most vulnerable among us. I myself am immuno-comprimised, and I need protection as soon as possible. My father is also immuno-comprimised, he is also elderly, has a heart condition, high blood pressure, and sleep apnea. He has 5 conditions that could make Corono-virus lethal to him. If he gets it he will likely die. I purchased a respirator mask to help us both weather the storm and reduce our impact on health care services and spread the infection, as we would both likely end up in the hospital. This merchant's failure to deliver, and even further failure to inform, could have lead to deaths and the continued spread of the virus. In times like these, awareness can make the difference between life and death. He and I need protection as soon as possible and MagidGloves denied us the chance to obtain it for ourselves."
"The boots that I had ordered for at least two sizes too small for my feet and cannot be refunded"
"Terrible miscommunication
I placed order online and it was cancelled by the company the same day! Hovewer credit card was still charged.. do yourself a favor steer clear away from these crooks! Customer service is also not of help!"
"I am so impressed with Magid today (and really always). But, today, especially. They have ensured our industry is able to keep working by supplying the ppe we need to get our jobs done. Fast standard shipping and no issues upon receipt of product.
THANK YOU!"
"Easy to order, fast delivery and very reasonable price on a hard to find XL technical glove"
"Placed an order. 2 days later needed called to check tracking and was told the order was cancelled. No notification was given about the order being cancelled. This forced me to scramble and get product elsewhere at higher prices."
"the face shields i ordered were supposed to be clear, but there is text printed on them that doesn't come off. It was a "special order" so no returns."
"The order was seamless, and they also gave us free trials to use. "
"Probably a wonderful company. They were probably overwhelmed with orders. Regardless, the one star is accurate based upon my experience.
I ordered product and opted for 2nd day delivery. A few days went by and no news (although I had received a confirmation email that all was well). After 5 days, I contacted them to learn that they canceled my order.
They said I "should have" received an automated email. I checked all folders (spam/junk also) and found nothing."
"We have a daughter who is immune-compromised and she will be entering a very busy hospital in order to receive a scheduled medication infusion. Adriana looked at our case and went FAR ABOVE AND BEYOND her normal duties to make sure we got the face shields I had ordered. She even followed up on her own afterward.
This kind of human interaction is what separates great companies from the rest. Please give Adriana a raise!
With so many thanks,
Matt & Ingrid Moriarty"
"Frankly, I've wasted enough time on this. Chaotic experiance remains unresolved, caused me to miss a deadline."
"great gloves!...but would like to see shipping cost reduced by at least 50%.
say to order and would make a bigger order if shipping charges were better.
"