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Verified
5/5

2013-09-14

"Great merchandise selection; fast delivery. Thank-you!"


Verified
1/5

2013-09-14

"This should not have been hard. I ordered a $75.00 gift card to be emailed to my nephew on his birthday.

The gift card arrived at my home last evening (a week later).
My nephew lives an hour away and I am quite disappointed that he has to wait until either his parents or I drive twohours (round-trip) to deliver his gift card. I don't know whether or not he received any email notification or not; I would not be happy for him to think that I did not think enough of his birthday to send him a gift, especially since I attended his birthday party.

This is not good service, especially for a company that calls themselves "The Brain Store."
"


Verified
5/5

2013-09-14

"Service was prompt, and the web site was easy to use. I received my order earlier than promised and I'm pleased with the product. Mosre importantly, my students love listening to the CD. "

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Verified
5/5

2013-09-13

"Exactly what I was looking for and the best price too!"


Verified
4/5

2013-09-13

"The shipping was really quick, even for the free shipping, and the package was well-protected. "


Verified
5/5

2013-09-13

"We saw these when we visited Chicago and I thought at the time that the grandkids, especially the college age ones, would have fun with, but I must add, I have fun playing with them now. I will put them back to include with Christmas presents."


Verified
5/5

2013-09-13

"Quick and cheaper than Amazon..."


Verified
5/5

2013-09-12

"Super fast shipping - very impressed and pleased. Definite 5 stars..."


Verified
4/5

2013-09-12

"The Marusenko Sphere instructions were inadequate. I purchased the basic black/white set. All instructions were other colors and multiple colors. "


Verified
5/5

2013-09-12

"Promptly filled and delivered my order, which arrived with time to spare. Awesome!"


Verified
5/5

2013-09-11

"It was free shipping and I received it in two days. Quality of product is always over the top."


Verified
5/5

2013-09-11

"Item was exactly as described on the website. Arrived earlier than expected. "


Verified
5/5

2013-09-10

"This was my first ever experience with Marbles: The Brain Store, and I am delighted to say that everything went very smoothly. Their site is fun to visit and I appreciated their selection of products. The checkout process was very simple, and the shipping delivered as expected and even sooner than that! FREE SHIPPING was a great feature, and a definite selling point for my trip there. Thank you Marbles: The Brain Store for a wonderful experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-09

"Got on the phone with someone at the store and they helped me locate a game that is discontinued. Super service! Fast shipping! Fun games!"


Verified
3/5

2013-09-08

"One of items needed better description in order to assess age group for which it was appropriate "