"I ordered items from Marine Part Depot 1/3/24 and received no confirmation of the order other than seeing PayPal paid them. A week after the order I tried calling and the voicemail was full. I emailed them about the status of the order and received no response. I needed these items by 1/17/24 so I ordered through another supplier and received those within days. I raised a dispute through PayPal and the seller still did not respond. I finally received the items from Marine Part Depot on 1/26/24 but no longer needed them. I emailed the seller on how to return the items and haven't received a response. Tried calling and no response. Continued messaging seller through PayPal dispute and still no response. Future purchases will be through credit card since PayPal dosen't seem to be much help or protection."

"Purchased new motor had installed after 12hrs blew two pulleys and both belts they sent new parts and where installed 3hrs later blew out another pulley and belt still waiting for reimbursement for labor on the first problem now waiting to hear back to fix it again. "

"I ordered from this vendor several years ago with success. I went back for similar parts and made an order on 2/16/20. My cc was charged on 2/17/20. A shipping notice was received on 2/18/20. Then nothing after that. I checked the tracking # a few days later and it said
"Scan History Date Time Location Status
February 19, 2020 00:04 RANCHO SANTA MARGARITA,CA,92688 SHIPPING LABEL CREATED, USPS AWAITING ITEM
Tracking questions? Call the USPS at 1-***-***-****."
I waited a few days and there was no change. Since late February, I have emailed them twice at ****@****, per their contact info, with no response. We have called twice on different days, but their mailbox is full. I now see that this problem started almost a year ago. Seems to be a ghost company."

"ordered parts that never came. Good thing I paid with Pay Pal. "

"Ordered some parts 2+ weeks ago and have received no tracking number, no parts, no response what so ever. Did the owner die? "

"Order from merchandise this month and quality control wasn’t there the length on SS handles was not the same. Contacted merchant by phone and email but no response. Had to file refund and shipping charge back from credit merchant. "

"I have had success with orders in the past, but the last two orders have not been fulfilled, and multiple emails sent w/ no response, multiple calls all going to voicemail with a full mailbox, and a USPS tracking number with a package that has never been delivered to the USPS facility. Forget doing business with Marine Part Depot."

"Placed order for over $300 in hardware. Billed my card immediately, waited over a week for tracking info, nothing. Called there number, no answer and generic mailbox is full. Sent multiple emails again no answer. Don’t ever order from this company. Total scam. "

"I ordered several items that needed to be replaced on my boat, all items that arrived were good and new however one item that was ordered had a order number that was for a package of 6. I received one (1) item only not the 6 pack as described in the order process. I called to try to rectify only to get an animated message that the mailbox was full.
I sent three (3) e-m's and no response, called several times more to get the same message.
The product may be good, but their CUSTOMER SERVICE _UCKS.
Good luck."

"Like others I see her, I was ripped off. I SHOULD have looked for reviews first. Ordered a gas deck fill. MPD had what I wanted at a good price. Placed my order, paid thru PPal (one +). Took my $$ fast, and I got an email stating order received, and shipper created. That was it. waited for the quick 3 day shipping that t-stretched to a easy week. nothing. I tried calling. nope. emailing. nope. No response. I was screwed. Got a hold of PPal - in process now TRYING to get a refund for something never received.
DO NOT "BUY" FROM THIS PLACE - A TOTAL SHAM"

"I sent an email to seller questioning when I will receive the items I purchased on 12/25/18 as it had been several weeks since it was ordered. I received a reply some days later indicating that my product has been shipped. To date (1/26/19) the items have not been received and the tracking number provided indicates that a label has been printed but the US postal service has not received the parcel from the seller. This is deliberate, intentional fraud. I'm hopeful that PayPal can help resolve this.
"

"After ordering items on their website, I received notice that the items were shipping with a tracking number and would arrive in 2 days. Several days later, the tracking revealed that it was still in the facility and had not left. Emails and calls were not returned. Turns out that the shipping notice is a ploy to have PayPal release funds from our credit card account. Fortunately, our credit card company reversed the charges and also had no success either in reaching the company. I had seen this company on Amazon and assumed when I went to their website for items not listed on Amazon that they were a legitimate company. Seems from all appearances that this company is a sham and not a legitimate company. Do not order from them."

" tried for 3 Days to get somebody on the phone goes right into voicemail nothing on recording says Marine Parts Depot it is not a legitimate company"

"Ordered parts, never got them. No one answers the phone, no one returns e-mail. Don’t waste your time or money with these idiots."

"I ordered a part for my boat from Marine Parts Depot. The same day I ordered the part they charged my credit card. In my experience, when ordering online the company doesn't charge your account until the item is shipped. Over the past two weeks I tried emailing them four times and phoning over six times and received no response. Their phone number goes directly to a mailbox recording that states the mailbox is full and I couldn't leave a message. For two weeks I couldn't find out anything about my order or when it was going to ship. I called my credit card company and they stopped payment on the order I placed with these scammers.

DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!! "