"They claim their vendor accidentally shipped the package to their office instead of to me. After receiving my package, Mark One Computers forwarded it to me, and told me that I would have it by weeks end (I specifically asked to receive it by then). Instead, the package arrived the next week. So instead of a one week ship time, it took 2 1/2. "
"Bought up a XFX 6800 Ultra PCI-Express card and my order went through in 2 days and shipped right away! I just received the item 2 days later and i paid for ground shipping! These guys are great! Smooth transaction all the way.. no probs! Received my card in a few days! Basicly 2 days and it was ground shipped!
"
"ordered a single samsung cd/dvd drive for a computer im putting together from a client... i ordered components from several different locations online, all of them at or before 8:30 am on a friday.all of the pieces were delivered by the other sites ordered from in a timely manner,mostly wednesday (on time or even early- thank you zipzoomfly!), except for the cd drive from mark one... it has now been a week and a half, nothing. i have called and gotten the run around, my account HAS been charged, and i have been given 4 different tracking numbers, because (of course) their site's UPS tracking feature is worthless, and i have never seen such poor service from a company with any sort of reputation to maintain. i would not recommend this company to any person looking for quality, speed, or service, and i will be maintaining this comment until there is a resolution to this issue.
10/23 update: still nothing, no answered calls...
10/25 update: still no cd drive, havent got the time to be ignored by customer service.
...i was going to write this last post stating that on the 28th i finally recieved the cd drive ordered on the 15th, thats right, nearly 2 weeks later, when i recieved the same form letter another user quotes in an earlier rating.And i am now adding this note to state that I, like the other dissatisfied customer, will not be bullied by some slipshod reseller that decided its customers weren't important enough to warrant prompt, courteous service, and i have all documentation recieved by both MarkOne AND the credit card company, including the statement from MarkOne stating it had been "sent" on october 18th. Its too bad fed ex's records show it being sent on the 24th doesnt it? A bit of advice to MarkOne Computers: dont threaten people that complain. Especially when they retain ALL legal documentation."
"Mark One Computers has always been a great place to order computer hardware. I've been ordering from Mark for almost 4 years and I've always gotten a great deal. I've always found the product I was looking for in Mark's selection."
"I ordered this on the 8/25 with free shipping I called them on the 26 asking for shipping number they said it will ship in 30 for ground shipping, I thought that they were putting my order off till the 30 because I had already ordered the ASUS ATI X800 XT pe videocard threw 3 other venders that said they had them in stock and didn't so I emailed them back accusing them of the same thing, Was I ever wrong and to prove it they shiped out my order on the 27 and I got it on the 31 and it works great,If they say it's in stock it's in STOCK.I will be glad to shop here again."
"I ordered a pair of speakers for $229. Completed the order online and then recieved an email about 30 minutes later saying they were out of stock and the order would be cancelled. I then checked there site and the same speakers were listed for $326."
"I will definitely being doing business again with Mark One Computers. "
"I purchased two Enermax power supplies from this company. The price was superb with free shipping. They shipped the day after the order. Items were very well packaged, though they came without boxes or documentation. I would gladly buy from this company again."
"BEWARE/CAVEAT EMPTOR!!
I purchased from the website a PLEXTOR 52/32/52 IDE-CDRW Retail w/ plextor direct warranty for 72.20. I thought this was a darn good deal until it arrived as a 52/24/52 CDRW. Called the vendor, MARKONECOMPUTERS, and they were ready with the explanation that it must have been a typo. The single typo was actually MULTIPLE typos that went through the information and description on each screen that I visited. They point blank refused to ship me the product I ordered at the price I ordered it and I'm so fed up with everything that I'm keeping the drive. Either this was a genuine mistake, which I doubt, or they are expecting consumers to ignore the hassle and just accept what they got, like I admittedly did. If it truly was a typo, I doubt I'm the first to complain, and the price is still on the site despite that fact.
As of April 19th, 2004, the incorrect price is still listed at http://www.markonecomputers.com/cart/flash-getlist-cddvd.asp?ItemCat=CD-RW&OrderID=73522132870354861021041#PLEXTOR
Stay tuned for an update in a week to see if they change the price.
UPDATE!!!
It is April 29th, and markone has changed the product info on their page .
bravo."
"Purchased parts for new personal system. Easy to order from, no pushy add-ons during order process, and will-call pickup was simple and convenient."
"I have been buying from markone for about four years and have never had a problem"
"Mark One has always done well in delivering the items ordered, and they have also been cordial about the very few returns I have had to make. Highly recommended... not the cheapest, but they stand by their sales."
"I purchased a soyo dragon 2 platinum on 2/4/2004 and got it on 2/9/2004. They had the lowest price for this motherboard and it arrived in perfect condition, earlier than I expected too! I will definately buy from this seller again."
"They had the best price on Sapphire Radeon 9800PRO's online, so I order from them. I ordered on 01/22/04 and I have my card in front of me right now(01/28/04).
Super good job!"
"2nd Time ordering from Mark One Computers. Order 2 cases this time. One of the Few Companies that accept COD's. They ship very quickly (after I email a copy of my COD, for verification purposes) Received cases 3 days from the order. (Shipped to FL) Very fast shipping and good prices. 1 Case missing P/S. Wrote an email around 8pm on Friday.(Apologize for Case not having the P/S and that they are shipped directly from the Manufacture) Emailed back later that night giving me two options, refund me for P/S or ship me one. The Next Day I got a NSPIRE 450W P/S which turns out to be $75 dollars just for this P/S.
Markone Computers made it right by having the Part I needed the next day with a better power supply. I will definitly be back soon, I've got 5 people to build computers for this year..
thank you Markone Computers,
Mike"