"I got the wrong part # from California Air Tools, even though I told them it was for a 10 gal. aux. air tank. When I spoke with your sales person, I told them that it was for a 10 gal. aux. air tank. I was sent a manifold for an air compressor. I returned the part. The service was good but I had to pay the shipping charges and also the return charges. This mistake was not my fault but I had to pay for it. I feel you should revise this policy in favor of the customer. Thank You, Randy Drake"
"I called the number and actually spoke to a sales rep. I gave him all the info about the part I needed. He confirmed "yeah, I got it, in stock." STILL sent the wrong part! Now I'm out $70 and STILL don't have a working air compressor!!! SMH "
"The rep I talked to knew what I needed and made sure I got the right pary"
"Thank you for the great service!"
"Gentleman that I talked to was extremely knowledgeable and pleasant to deal with. "
"I have a seldom-used hand-me-down Speedaire compressor of unknown age (appears to be old) with a chronic audible air leak. Reading FAQ section matched my symptom to a leaking check valve. Model H diagram most closely matched my model G in their on-line catalog. I identified the needed check valve and ferrule from the diagram and ordered them. Had them via USPS within 5 days and installed within an hour. Leak fixed! Thanks Master Tool Repair!"
"Correct part. Reasonable shiioibg cost and time. Confidence in the company as legit. "
"The experience was exceptional."
"Easy to do business with. Quickly answered questions ensuring I ordered the correct part. "
"Searched online for an oil sight glass for my compressor pump. I found them at a couple places for $51. I went to this sight, looked up what I needed on the detailed diagrams and ordered it. I Got the sight glass, drain plug, and another part for less than $18 including shipping. By the way, very quick response and delivery times"
"All went as expected. Product arrived in a timely fashion and good condition"
"Ordered parts for an older air compressor. They came in two shipments, first one arrived with no problem. The second one got returned to sender by the post office. Contacted Master Tool and they authorized a re-shipment once they had the original back in hand. Got my part this time and all is good."
"The part arrived on time, just as I ordered. Worked perfectly."
"Great service at Master Tool Repair!! Thanks!!"
"Great product and delivery "