"Part got lost in mail, took along time getting to me, but wasn't Master Tools fault. Parts fit prefect, like a new air compressor!
Thankyou, Master Tools"
"Everything was great. Recommended "
"It was very easy to locate the needed parts and order them the shipping was quick and got the parts in time for a project I needed to complete during the weekend."
"The guys worked hard to assure I got exactly what I needed as quickly as possible."
"Returns are very difficult. "
"Parts guy very knowledgeable "
"I would happily buy from this vendor again!"
"Fast and fixed it. Works really good!!"
"The compressor pump I purchased from you work's awesome"
"I was lucky that Master Tool Repair carried the necessary parts to not only fix my air compressor but to upgrade the older parts before they failed. Their prices were reasonable considering the age of my air compressor and available parts, lucky for me they were still available since my compressor is no longer in production.
Shipping was okay but could be better. The quality of their parts made up for it. Hopefully, I will not need any more parts but if I do I will shopping for them at Master Tool Repair. "
"I needed to fix up an air compressor. They had everything I needed and got it to me quickly!"
"Orderd via web chat. ECM arrived in just a few days. Programed to my vin number. The car started up and runs great."
"Great item that salvaged my air compressor with just some minor trimming of the plastic cowl. Very happy buyer!
"
"I got the wrong part # from California Air Tools, even though I told them it was for a 10 gal. aux. air tank. When I spoke with your sales person, I told them that it was for a 10 gal. aux. air tank. I was sent a manifold for an air compressor. I returned the part. The service was good but I had to pay the shipping charges and also the return charges. This mistake was not my fault but I had to pay for it. I feel you should revise this policy in favor of the customer. Thank You, Randy Drake"
"I called the number and actually spoke to a sales rep. I gave him all the info about the part I needed. He confirmed "yeah, I got it, in stock." STILL sent the wrong part! Now I'm out $70 and STILL don't have a working air compressor!!! SMH "
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Hello,
We have a very fair and easy to use Return Policy. Please check it out on our site.
If Master Tool Repair verifies the part that is being ordered then we will stand behind our recommendation and take care of any returns if the part does not fit. We have chat, email, and phone support available for checking part fitment. Plus we have digital schematics available which show which parts fit which models. Check it out at our website - https://mastertoolrepair.com/.
Please let me know if you have any questions or if you would like us to review your order and see if an error was made with the return.
Thanks!”