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Product & services pricing
3.63/5
Chance of future purchase:
3.77/5
Shipping & packaging:
3.88/5
Customer service:
3.63/5
Return/Replacement policy:
3.27/5

Verified
5/5

2023-06-04

Compressor replacement

"The compressor that I needed is hard to find. Master Tool Repair had the correct replacement.
Thank you
"

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Rep reply posted 2023-06-04
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the feedback. Master Tool Repair specializes in hard to find parts and we are glad that we could help you out. We appreciate your business.”


Verified
5/5

2023-06-04

Great experience.

"Everything went as expected. "

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Verified
5/5

2023-06-04

Get deal

"Works great good price good deal "

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Verified
5/5

2023-06-04

The right part

"There the right part but over priced"


Verified
5/5

2023-06-04

Easy

"It was easy to locate and order the correct part that I needed for my compressor. "

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Verified
5/5

2023-06-04

Great Service

"Had just what I needed for my air compressor. Delivery was on time. "

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Verified
5/5

2023-06-04

Great Service!

"I found the part I thought I needed on there website and before ordering I confirmed it with a tech. Once they told me the part would fit and was the correct replacement part, I ordered it. The part arrived earlier than predicted and fit perfectly. My compressor is up and running! I will definitely shop here again."

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Rep reply posted 2023-06-04
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the feedback. Master Tool Repair has Customer Service Specialists available by phone, chat, and email and we are always glad to help find the correct part. We appreciate your business!”


Verified
2/5

2023-06-04

Took forever to get

"Was told I'd have it in a few days. Took weeks to get. "


Rep reply posted 2023-06-04
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Yes, we definitely made a mistake with your order, and apologize for any inconvenience caused. Your part was inadvertently shipped to the wrong address and we did not immediately realize the issue.
At Master Tool Repair we pride ourselves on our customer service and we will learn and improve our processes from this error. We have added a $25 credit to your account to help compensate for this mistake. We appreciate your business and honest feedback.”


Verified
5/5

2023-06-04

Good Service, Good Prices, Received some items quickly and waiting on items on back order.

"First time ordering and so far satisfied."

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Verified
5/5

2023-06-04

Fast honest service

"Perfect fit had exactly what I needed "

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Verified
5/5

2023-06-04

Good shopping experience

"Had the parts I needed at a fair price, fast shipping at a fair rate."

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Verified
5/5

2023-06-04

Great experience

"Very knowledgeable and friendly service "

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Verified
5/5

2023-06-04

Holds air in tank

"Great part to have, and replaced old part, still going strong to this day. Would recommend to anyone."

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Verified
5/5

2023-06-04

It Fit!

"Parts fit perfect. Great price.got me back to business. THX"

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Verified
5/5

2023-06-04

Exactly what the name says

"Every item was clearly described and got perfectly when recieved. Their online help videos are great to ensure you order the correct parts and know how to install them correctly. More information that you probably thought you would need but every bit is important to getting what you want."

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