ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.10/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.46/5
Customer service:
4.37/5
Return/Replacement policy:
4.07/5

Verified
5/5

2023-11-07

Fast, accurate, easy

"Very fast shipping, excellent quality of mat board, very easy to order. Looks great with my project!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-07

Awesome! Looks gorgeous.

"This is the second time I’ve ordered from them. Looks gorgeous, perfect size. Excellent product!! Enhances my picture beautifully."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-07

Matboard for non-standard size paintings

"Excellent quality and service. The mats were not a standard size so had to have them custom cut. They fit perfectly and were very good quality. Ordered them late one afternoon and by the next morning received a confirmation that they had shipped. They were very well packed and arrived in good condition. So pleased with the result - pictures with these mats look great! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-07

Fast & Fantastic!

"I was looking to frame a print, but as it was an odd size, I wasn't able to find a mat in the store. Enter Matboard and More. By following the step-by-step instructions and utilizing the measurement tools, I was able to create mat in the size and colors of my choosing. Lightning fast shipping. Received an email when my order shipped along with an online tracking number. And to the person who packaged my order? I'll be reaching out when it's time for me to move out of my house. Absolutely amazing! Five stars from start to finish!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-05

Review 1 of 2

"This review is due the transaction part of it; the actual mat is due to arrive Novb13 or 14th and I will write review 2 of 2 at that point. So far I am happy with the price and ease of making the selections it even helped me realize the size of the frame so that I could make adjustments, add they say measure twice cut once. They are through in explaining what everything means reveal, accent mat, even the different mats available. The diagrams showing the frame, glass, mat, art, baking were incredibly helpful as well. Fingers crossed everything comes out well. I will take pictures of the final product and review the mat, backing and glass once they arrive. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2023-11-05

Nice frame

"It’s a great frame and the matting is perfect. They don’t offer glass so you have to buy that separately. The do have plexiglass but it extremely over priced. To have the glass cut for a 24”x30” frame was only $22. So the frame ended up being a good value "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-12-18
A rep from Matboard And More, matboardandmore, has responded:

“Thanks for the review. Yes very true we only carry plexiglass due to the complications with shipping real glass but who knows maybe one day in the future if we can mitigate damage to glass in transit. ”


Verified
5/5

2023-11-05

So easy

"Ordered a mat and frame for a piece of beloved artwork that had unusual dimensions so easy to order and came quickly! Love the results!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-05

Beautiful products, great customer service

"Have ordered from matboard and more twice now and would highly recommend. Firstly, it really is worth it to pick out something special for a special piece of art. I've only ordered mats, but have tried different colors, different corner patterns (which I had never even thought about before seeing the option on the site) and even textures (the suede finish is so beautiful!). It really makes me feel connected to a piece to be part of figuring out how to best bring out something important, and to be able to do it so easily, myself, and still for a great deal less than an actual framer, is amazing.

Orders are also packaged well and safely for transit. I had an issue with my order this time that was 100% in no way the fault of Matboard and more, but they helped me with it and dealt with it very promptly and solved the problem for me. I also like that they give you the chance to adjust the measurements you entered before they prepare the order (could save the day for someone lol) so just great customer service all around.

I don't love the color of the mat I picked for one of my pieces this time around, (just doesn't bring out the colors how I imagined - the mat itself is a nice color) but that just means I'll have to place another order soon when I have a couple more things that need framing!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-11-05

"Just wish there were four clips to attach the mat and glass to the artwork.
Otherwise, very fine.
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-11-04

All great!

"Great products, ease of ordering, and timely delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-04

Perfection!

"Quick and easy instructions & ordering. Fast delivery plus an email to ensure you measured correctly before the actual order processing. 5 stars, highly recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2014-09-04

Very satisfied!

"Prompt service.
Great job packing!
"


Verified
5/5

2023-11-04

High quality.

"Arrived quickly, looks great, and fits perfectly. "


Verified
5/5

2023-11-04

Perfect

"Arrived quickly undamaged. Perfect color. Custom size done to specifications. Will definitely order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-04

Perfect

"Size and color were spot on. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process