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Product & services pricing
3.75/5
Chance of future purchase:
1.25/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
3.75/5

Verified
5/5

2014-11-25

"The mat boards came quickly and the color was as advertised and good quality. "


Verified
5/5

2014-11-24

"I am very pleased with their service and mats. My order was delivered promptly and the mats, backing boards and sleeves are of good quality. Exactly what I ordered.
I will be ordering from this company again.
"


Verified
5/5

2014-11-24

"We were so pleased when my husband found this site online. We have an unusual frame size and this site guided us all of the way since we have never used matting before. We are very happy with the results. Our painting is hung and looks very professional!"


Verified
5/5

2014-11-24

"My order was for a very large number of custom mats cut to various sizes. The custom mats were perfectly cut to size, order was shipped quickly and packed very neatly and safely to ensure no bending during delivery. They were exactly how I hoped they would be. Online shopping was very user friendly. Will definitely order from here again."


Verified
4/5

2014-11-23

"Satisfied with mats, however the backing boards immediately began to warp. Had some difficulty using web site, specifically the matboard viewer. In particular, the color chart had colors that do not appear on the matboard viewer."


Verified
5/5

2014-11-23

"Many choices, good quality, fast shipping and good communication."


Verified
5/5

2014-11-22

"Shipping and packing was prompt and very secure.

Accepting Paypal caused me to leave my old supplier who only takes credit cards, so yes payment choices are quite important to me.

Pricing on the various goods were competitive and in the case of the backing boards were the best in the market.

My one criticism is that the search function on the site was terrible and it took me a while to find what I needed even though I knew exactly what i wanted and what it was called.

Thanks! I will most certainly be back to re-order!
"


Verified
5/5

2014-11-22

"Measurements were exact. Product delivered in timely manner and in perfect condition. Very pleased with the ordering process and the product !!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-11-21

"The website was easy to use and I am very happy with the mats I ordered. I do wish shipping charges were less"


Verified
5/5

2014-11-21

"The matting is just what I wanted, and it was so easy to order. Will order again soon. Thank you."


Verified
5/5

2014-11-20

"Excellent customer service! After placing my online order, I received a confirmation phone call to double-check my custom mat size to insure it would fit my needs. Received my order promptly as well."


Verified
5/5

2014-11-19

"Exactly what I ordered, very nice quality"


Verified
5/5

2014-11-19

"Easy process, fairly priced quick and accurate delivery."


Verified
5/5

2014-11-19

"product exactly as i hoped
timely delivery
"


Verified
5/5

2014-11-18

"I will continue to search out Matboard Plus for all my framing issues. They are fast and perfect at customizing my orders."