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Product & services pricing
3.75/5
Chance of future purchase:
1.25/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
3.75/5

Verified
5/5

2014-11-02

"Good prices, fast service, secure packaging. Plus an easy to use website! Thanks!"


Verified
5/5

2014-11-01

"I am very pleased with the entire package - mats are great and reasonably priced - very quick shipping"


Verified
5/5

2014-11-01

"Perfectly cut matboard, delivered on time."


Verified
5/5

2014-11-01

"Some confusion on color naming. I confused spice on standard mats with spiced on conservation mats which I wanted but ordered spice standard. Matboard Plus offered to provided spiced at no charge if I paid shipping which satisfied me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-10-31

"My order arrived earlier than anticipated! The product is always top of the line, beautifully presented and securely wrapped. Very pleased with my purchase."


Verified
5/5

2014-10-31

"Always quick shipping & good packing. "


Verified
5/5

2014-10-31

"Mats were just perfect and were delivered promptly. They were packaged extremely well and I am delighted with how my three older pictures look like new. The local Michaels estimated the cost of just one mat as three times the cost of just one of yours. "


Verified
5/5

2014-10-31

"Easy to order and quick delivery "


Verified
5/5

2014-10-30

"Quick and easy shopping along with a great product"


Verified
5/5

2014-10-29

"High quality all the way. Makes my work look great!"


Verified
4/5

2014-10-28

"I was quite satisfied, especially with the follow up call to get my order right. It could have been delivered more quickly."


Verified
5/5

2014-10-28

"Great pricing, quick shipping, good product."


Verified
5/5

2014-10-27

"Quick delivery. Mats were well packaged and arrived without any damage. Great product and website."


Verified
5/5

2014-10-27

"Just as promised - high quality product (ordered the conservation show kits) and received it on time - packed well to prevent damage in shipping."


Verified
1/5

2014-10-27

"I have not received my order."