"Called Kirsten for help with an order. She was very very knowledgeable and helpful. Please give her a really good performance review and double her salary. "
"Did not know when I ordered the mattress that it was not in stock and would have to be manufacted. Got regular updates
on the build progress. Was notified that manufacturer was backlogged and it would take an extra 5-7 days. Mattress was
delivered a little more than 6 weeks after I ordered it. The delivery process by Ryder was excellent. I was notified mattress
was ready for delivery and given choices as to day and time. Mattress was delivered as expected and delivery men were
very professional, wearing masks and protective clothing. Delivery was quick and efficient, only taking 2 minutes."
"This is our first online mattress purchase experience and Kyle helped answer every question I had! Great experience!"
"Easy ordering and constant updates about your order.
Best customer service I have ever experienced!"
"Looked at numerous stores to find a mattress that was destroyed in a move and found it here!! Yay!! "
"The US-Mattress website was easy to use and very informative. I purchased my mattress based on how I slept (side sleeper and the mattress if very comfortable and supportive). I wanted a pillow top plus the inner springs. The delivery went well and I also received my promotional perks ($50 Gift Card and a Mattress Protector). The mattress protector fits perfectly. I am very happy with my purchase from US-Mattress.com!!"
"Talked to Kyle on live chat and he was extremely helpful. I appreciate great customer service and will always make sure to leave feedback. Thanks KYLE, you are awesome!
"
"Was always updated on delivery time. Came when promised and the delivery people were very professional and helpful! Will order my next bed this way!"
"This was a very easy purchase, no complication, very easy use website "
"I was having such a difficult time finalizing a mattress and Kyle was super helpful through live chat. He/she was so patient and answered all my questions. I purchased this mattress from here because of him/her. JC penny was also giving me the same price and giving me extra points for purchasing other merchandise but, because of Kyle's service and support I bought from here."
"Read reviews and checked for side sleepers. Picked the mattress and very happy with it. Paid to have it set up and it was well worth it. We have only had them for a short time but very comfortable . We bought two of them. We are 75 and buying this way helped us out so much. Thank you.
"
"seems to be ok so far, a bit too firm at first but breaking it in helped"
"Ryan responded to my inquiry promptly and was able to resolve it in a friendly, thorough, and professional manner. He was able to find my order right away even though it had not yet been entered into the system. He made sure I completely understood the situation and was happy to answer my follow-up questions. I will happily turn to US Mattress for my future bedding needs if I continue to get this kind of excellent service. Thank you."
"Heydon the sales rep as well as Melenie at customer helped me feel comfortable regarding my purchase. They were courteous and patient."
"Get your order in today. "