"received quickly, less than three days, as described, very pleased."
"At the time I placed my order (a week ago), both items were listed as in-stock on their website. After waiting a week, they sent me an e-mail telling me the items are now out of stock and back ordered, and it will be another week before they have them in stock again. It would be nice if their website was a little more accurate regarding their inventory, and even better if they didn't sit on my order for a week before giving me the bad news."
"Lawnmower arrived on time and as described on Max Tool website!"
"Max Tool delivered my chainsaw chain as advertised. It was shipped quickly and received in perfect condition."
"Completely satisfied and surprised "
"I ordered a refurbished Dewalt Planner from them. It arrived in the time frame they said it would, and on the early side of that estimate. The packaging looked to be original, or at least very close to it. The planner was ready to use out of the box. The blades were nicked in a couple of places, but I was aware of risks like that when I ordered it. I haven't tried to contact them for any reason, so I can't comment on that. "
"Ordered a Honda lawnmower and Max Tool sent it in 5 business days like they promised. Some where in the shipping the left front wheel was bent and the mower wanted to turn right. I took off the wheel and straighten the metal plate that was attached to the frame (that the wheel was bolted on to) the best I could and it seems to be a lot better. I just think it was dropped or handled roughly during shipping that caused this problem. Max Tool was great doing business with and will probably do business with them again."
"I have not received my cordless drill at this point but expect it soon!"
"Fast, easy, hassle free, prompt delivery, and the order is correct.
Can't do better than that............"
"I still haven't been notified delivery of the item I ordered. I HAD to call myself and find out when to expect delivery.....duh, the item is still in California and I'm having to wait ANOTHER week for my edger/trencher. Right now my overall satisfaction isn't very satisfied. I think due to the circumstances, I should get a reasonable discount or a "free" extra lithium battery for this delay!
Thank you"
"I received an email on the 21st saying mu order had shipped. I have yet to receive my order,and its the 26th"
"The order has not shipped yet, was told that was out of stock and would not be received into their stock until 4/22/16. Had no correspondence from seller, until I had sent emails to seller. Would have liked to at least been told what was going on, without having to inquire!"
"I ordered my Honda lawnmower last Saturday night the 16th of April. They should have received the money by Sunday because I use pay pal. I did not see a tracking number to my package so on Friday, April 22, almost a week later, I called max Tool. They said my order still hasn't been completed on their end of the deal. Very frustrating when you got grass growing in yard and no lawnmower to mow it with........ good grief! By late Friday afternoon my order was processed and fed ex picked up my lawnmower. "
"The originally packaged battery which seems 100% was put
loose into a large carton. Sort of unused to loose packing but ..no harm.
Fedex misdelivered as they always do out here in the country.
But very glad to have a working drill again.
All's well that ends..."
"I ordered 2 LP Hoses for my RV which they stated online that they were in stock. I waited 10 days and realized that I hadn't heard from them concerning a tracking no.. I called and they stated those hoses were out of stock although their web page stated in stock when I called. They apparently don't contact you unless you call them first when you order something and they find out it's out of stock - no way to do business!! Would not trust using them again!"