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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-11-21

"MAX has always performed well...lyles"


Verified
5/5

2015-11-21

"Fast shipping!!! Great price!!!"


Verified
5/5

2015-11-20

"Fast delivery, good price'very pleased."


Verified
5/5

2015-11-18

"They had the best price, timely delivery, have not used tool yet."


Verified
1/5

2015-11-17

"I ordered a leaf blower from them a week ago, but haven't received any order status or any response to my two inquiry emails asking when I should expect my order. Their website said the item was in stock (which is why I purchased it), but I'm beginning to doubt this because it was sold out on at least two of their competitors' websites and Max Tool is unresponsive "


Verified
1/5

2015-11-15

"I ordered a Husqvarna 20-in 3/8 Pitch .050 Gauge 60.3cc Rancher Chainsaw from Max Tool. It arrived in a little over a week. The box that arrived was in very poor condition. It was previously opened and taped shut again before shipping from Max Tool. The bar to the chainsaw was missing, and the saw itself was not secured in the box and therefore allowed to rattle around freely in the box. It was also a returned item from a previous sale as evidenced by an old shipping address sticker still stuck on the outside of the box. So........ it was not brand new in a sealed box and was missing the bar. I contacted customer service immediately upon receiving the saw and they told me that they would have to investigate my claim and I should receive a call in a day or two. After waiting four days for the call, I called again asking why I did not get a call. They told me that they were still looking into it and I would get a call. I immediately called my credit card company and filed a complaint to stop payment. To make a long story short, I ended up returning the saw and Max Tool refunded my money. This whole ordeal took about a month to get resolved with a lot of aggravation. So, if you want to trust Max Tool then go for it. I don't usually write reviews but as you might expect I did not have a pleasant experience. I wasted a lot of my time and got nothing in return. I hope this review helps you in deciding to do business with Max Tool. Buyer beware!!! "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2015-11-15

"I ordered my leaf vac and wasn't hearing anything on delievery or that they received my online order. When I called and talked to the customer service and gave her my order number, she god the ball rolling for me and said she would talk to the manager. Since then, it has been shipped and on its way. I will be receiving it this Wednesday, So I guess it will be fine when I get it but I really wanted it earlier to get the leaves done. I was wondering what would have happened if I did not call? "


Verified
5/5

2015-11-14

"Good price, arrived quickly and with good info enroute. "


Verified
5/5

2015-11-14

"Very quick shipping and easy to use web site"


Verified
5/5

2015-11-13

"Very speedy delivery. I've yet to put the mower together, but was delighted with the quick delivery and solid communication."


Verified
5/5

2015-11-12

"great service and great product."


Verified
5/5

2015-11-12

"So far so good! Came qucikly, cheaper than competitors, and started out the box."


Verified
5/5

2015-11-11

"couldn't have been better perfect tool and shipped quickly"


Verified
5/5

2015-11-06

"Fast shipping product as described.awsome seller would recommend to anyone."


Verified
5/5

2015-11-06

"Great product and great shipping Thanks Matt"