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Customer service:
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Return/Replacement policy:
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Verified
5/5

2015-07-06

"very good place to buy from"


Verified
1/5

2015-07-05

"ordered june 5th payed for still did not receive it july 5th still waiting what is going on very very slow . "


Verified
5/5

2015-07-04

"Very good service... well worth slight extra cost for two day delivery. Will use MAX Tool again...."


Verified
1/5

2015-07-03

"ordered mower 24 june 2015. called 1 july asking when should I receive and was told it wasn't even shipped yet and they didn't know why. expected to use it before july 4th so cancelled order and bought locally."


Verified
1/5

2015-07-01

"I ordered a battery operated chain saw and was expecting the battery and charger to come in the box with the saw.Unfortunately the battery and charger had to be bought individually.First time I bought a battery operated tool that the battery and charger didn't come in the box with the tool."


Verified
1/5

2015-06-30

"I called customer service which was very pleasant, however my item still has not shipped, and they are unsure when it will ship. Online buying is usually quick and easy, and you have your item in a few days, that was definitely not the case for me as it is with nearly all online sellers."


Verified
5/5

2015-06-29

"Great mower. No damage in shipping to Tx."


Verified
5/5

2015-06-29

"Merchandise was arrived in perfect condition and has functioned flawlessly so far. Thanks Max Tool!"


Verified
5/5

2015-06-28

"Received new mower a day earlier then expected. The Honda mower is great. Took out of box, installed oil, started on 1st pull.
Thanks for the great service and product.
"


Verified
4/5

2015-06-27

"Easy to order, wish there was better acknowledgement of shipping as to when and how long it would take to get product, hard to believe there wasn't a FedEx link offered "


Verified
5/5

2015-06-26

"First time ordered from MaxTool.
Delivered exactly as promised...very satisfied.
"


Verified
5/5

2015-06-25

"Received the saw in good time"


Verified
2/5

2015-06-25

"The order has not been shipped! Ten days and I am still waiting. I may need a haybayer instead of lawnmower by the time I receive the lawnmower I ordered."


Verified
5/5

2015-06-23

"Very happy with this company and with my purchase. It arrived on time, works great.
Don't know what was done to it, but it looks like new, came with everything I needed.
"


Verified
2/5

2015-06-23

"As of yesterday 6/22/15, I still have not received anything. I also made multiple inquiries over email without a response. I waited on hold forever and gave up. I hope I ordered what I needed since I received no response. it also took 3 1/2 days before my order was shipped. "