Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2018-02-24

Experienced reseller

"I have been doing business with MaxBack for over 2 years, and I have had a great experience about every device I have bought
. Their service is great, and they are accurate with device description.
You really can do a great deal buying and supplying from MaxBack !!
100% recommeded.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-02-19

Completely untrustworthy

"They tried to tell me the heart rate sensor on my Apple Watch does not work, and wanted to recycle it without any form of payment. Once it was returned to me I asked Apple support to run diagnostics on the watch. Absolutely nothing was wrong with it as it fully passed Apple diagnostics. I don’t know whether they are just incompetent or if they were trying to pull a fast one over me, but regardless of the reason this company cannot be trusted and should be avoided. "

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-02-16

Exceptional Product and Service

"It’s been one week since I purchased a gently used Samsung S7 from MaxBack. It is an absolutely beautiful phone (aesthetically and mechanically) and was a seamless transition from my old S5 to the S7. As promised, the phone was in excellent condition. My last several phones have been from MaxBack and all of them were in the exact condition that they disclosed in the listing. When my new Samsung S7 decides to stop working, hopefully not for a long time, MaxBack will be my first stop for a new device. Why anyone would pay full retail for a phone anymore totally baffles me..."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2017-11-14

Cell Phone

"I needed a new cell phone and wanted to give MaxBack a try.... The process was quick and easy. I received the phone & was shocked - it looked brand new! Not a single scratch or dent! The screen looks perfect and it works great too. I would highly recommend giving MaxBack a try and save yourself hundreds of dollars. I'm going to check out their other accessories for my kids too!!!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2017-09-23

NOT TRUSTWORTHY

"SENT A PRODUCT IN ONLY A YEAR OLD. WAS QUOTED 50.00 . IN PERFECT CONDITION. RECEIVED A E-MAIL BACK THE TOP WAS DAMAGED. IT WAS PACKAGED FULLY WRAPPED IN FOAM. TOLD THEM TO SEND IT BACK. WHEN I RECEIVED IT BACK IT DID NOT APPEAR TO BE THE ONE I SENT. THE TOP LOOKED LIKE SOME HAD DROPPED IT TO THE FLOOR - NOT SHIPPING DAMAGE. DO NOT TRUST THIS COMPANY."


Verified
5/5

2015-07-17

"Extremely fast at receiving and processing my order!!"


Verified
5/5

2015-06-19

"As a volume partner, I have sold something like 450 phones to Maxback in the last 18 months. After an extensive amount of research and consideration, we elected to use Maxback for our resale partner of choice, and we simply could not have made a better choice.

Maxback is exemplary in its service, professionalism, efficiency, and re-sell rates.

I cherish my working relationship with Maxback and foresee a continuation of our partnership for years to come.

I strongly endorse Maxback as THE place to sell your phone or tablet; in fact, I can think of no better place to sell one, ten, or 100 items.

- Jesse
"


Verified
5/5

2015-06-19

"I had several phones to send in and Conor was a huge help. I was extremely please with the service and speed."


Verified
5/5

2015-03-30

"Used Maxback.com to sell back a Samsung Galaxy S4 and we extremely satisfied with my experience. I requested shipping material from Maxback.com and those took a little longer than expected, but I received notification that they received my phone in short order and within a day or two was notified that the payment was deposited to my PayPal account. Total turn around from the day I requested quote/shipping materials to receiving payment was 11 calendar days. I received the full amount I was quoted and am quite satisfied with my experience. Maxback.com quoted more than any other site out there. I'll be using them for my next phone."


Verified
1/5

2015-01-13

"Stay Away from this company. I sent a phone in excellent condition that was well packed and they informed that the screen was cracked and would be offering me a third. Not sure what happened if they dropped or whatever. However bottom line is THEY ARE NOT HONEST. Do not do business with them."


Verified
5/5

2014-10-28

"Super easy and I got my money fast!"


Verified
5/5

2014-10-27

"awesome . Love the web site. Very fast "


Verified
5/5

2014-10-27

"Fast and easy and good value. Good selection of phones to allow for trade in. "


Verified
5/5

2014-10-24

"I am very happy with my transaction with Maxback. They evaluated my tablets the same day they received them. The value was as originally quoted with the BYOBox bonus. The money was in my PayPal account that night. Thanks MaxBack!"


Verified
5/5

2014-10-24

"Everything went smoothly and my check arrived on time! Very happy customer "