"I found everything that they told me and everything I read to be right on. I ordered the home and yard one and found it works quite a ways down the road from my house. The lockbox that came with it had a flaw and it couldnt be opened, I called and they had a new one to me within 2 days, and it worked great and is on my door. I use the bracelet more than the lanyard but it is nice to have both and the peace of mind it gives now is wonderful. "
"I had asked the sales person to send the system to me. It was a gift to my mom and step father. Instead they tried to send it to my mother and only part of the system was in the package so your company had to send a second unit which took time to get arranged. Although your sales people were helpfull things didn't go well from the beginning, but I guess all is well that endd well. My mother and step father are pleased to be wearing the alert system. It does make them feel alot safer."
"I knew what I wanted in a medical alert and yours fit the bill."
"They helped me reset the receiver.
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"Great unit. The power went out for 4 hours, and the system was still functioning. We feel safe."
"worked for two weeks almost trying to get it to work. finally, gave up and returned unit on 6/ 18/14"
"i FELT THAT THE WAIT TIME WAS EXCESSIVE. EVEN THOUGH WE WERE JUST TESTING OUR NEW EQUIPMENT, i SAID TO MY WIFE, GLAD I AM NOT BLEEDING. vOLUME IS GREAT ON ALL TEST, HOWEVER, GIRL ANSWERING WAS DIFFICULT TO HEAR. THIS WAS OUR FIRST TIME USING, SO WE WILL GIVE IT ANOTHER CHANCE, WE WANT IT TO WORK!!"
"I had to use it because i had a bad case of vertigo the system . I did find a problem that you can handle, The recorded alert needs to be checked and if possible to race the vol am to be much louder so it can alert every one in the house. also the voice of the operator also needs to be much lower. in an alert is no time to be shy.Can you think what it would be like to wake up with a bunch of firemen running around the house
please understand that I have a sever hearing problem . When I called I could just make out the lady's voice (she did a fine job of helping me ) .
I hope you can fix this problem with out much trouble. Thank you. "
"cannot communicate with device much out of the room where it is located"
"Never a problem. Personal security at it's best."
"Very caring, compassionate people, concerned about helping the customer thru whatever situation they are calling about. Highly recommended as a customer oriented sales and SERVICE organization - same experience after the sale was complete, always willing to help with debug, testing, and in-use service. HIGHLY recommended!!!"
"My mother has it and has been satisfied with it! Thankfully she has not needed it so it hasn't been tested in that way. But very patient and caring when she has called to test it."
"You are there if we need you
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"We purchased the Medical Care Alert for my Mother, who lives by herself in Florida. Mom pushed the button one day by mistake and did not realize she had done that. Almost immediately someone from Medical Care Alert called to see if she needed assistance. We were very happy with their immediate response. It helps give us peace of mind."
"I am very satisfied with the way you handle things and stay on top of every problem. I feel saver with my alert. My family is very pleased that I have one. When I had trouble with my battery I was sent new ones at no cost and after using them everything worked fine'"