ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
4/5

2014-04-21

"The communication is not as clear as I hoped which MAY be related to the telephone line. The wristlet that came with it was missing one end and therefore needed to be taped shut. I will say a replacement came ASAP. The device seems to come out of the wristlet a little too easily. It also seems the second phone contact has never been called. On several occasions only the first and third contact have been used. "


Verified
5/5

2014-04-20

"Very pleased the representative was very helpful "


Verified
5/5

2014-04-19

"I was impressed with the tiimeleness and effeciency of your staff. "


Verified
5/5

2014-04-18

"The system was for my parents and my mom has had a great experience with Medical Care Alert."


Verified
5/5

2014-04-17

"The only direct experience I've had with the medical care alert came about two weeks ago (April 8) when a representative called to inform me that mine had become disconnected from the telephone and wasn't operating Knowing you keep tabs on the unexpected is a definite plus. Thank you."


Verified
5/5

2014-04-17

"Have not had to utilize the Medical Alert System for any emergency. However, just having the unit in my possession, affords me tremendous confidence and peace of mind."


Verified
4/5

2014-04-17

"From the ordering to the installation, everything went great and the people I talked to were very helpful and friendly. One thing, when I accidentally pushed the button a few weeks ago, it seemed like quite a few minutes went by before a human answered. I guess that is the regular response time, but I had thought it would be quicker."


Verified
5/5

2014-04-17

"We have not needed to use the pendant, but my mother, age 96, and myself, feel much more secure in having the devices. Especially since a person doesn't have to be in the same room as the base."


Verified
5/5

2014-04-17

"I love it. I had to use the service twice this past week and my call was answered immediately I would not be without it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-16

"Very good company, very helpful people. "


Verified
5/5

2014-04-16

"SUE WAS EXTREMELY HELPFUL AND ANSWERED ALL MY QUESTIONS AND HELPED ME HELP A FRIEND."


Verified
5/5

2014-04-16

"I got Med-Alert for my mom last year, one day she was cleaning and 'bump'' the button by accident, An operator responded and asked if she was alright, and needed help, She was suprised by this and told the operator she was fine, mom said the person was very concearned and helpful. This made me feel easy knowing shes in good hands when it comes to medical Alert night or day. Best investment I've made in years, Thanks guys!! ;)"


Verified
3/5

2014-04-16

"WHAT ORDER are we talking about??"