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Product & services pricing
3.89/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.60/5
Return/Replacement policy:
3.40/5

5/5

2023-06-20

Lexus lx570 power steering oil cooler

"Megazip has a very user friendly interface for ordering correct components, with good customer email correspondence.
My item arrived promptly and packaged well and good quality.
Would highly recommend this business other DIY enthusiasts.
"

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5/5

2023-06-19

Many hard to get parts in stock

"I have 2 old Land Cruisers and Megazip has many parts that you can't find anywhere else. The prices on stock Toyota parts is better than other websites. You have to consider that shipping is very far but I always get my parts in a reasonable time. Their email communication is fast and responsive. Their website is easy to navigate with great technical pictures of the cars."

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5/5

2023-06-16

Air hose

"Great purchase! Excellent seller! Fast shipping ! Thanks! "

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1/5

2023-06-13

Item on website, but not available after paying & waiting 11 days! BAD!

"This Megazip really ****! I placed an order for an item that was available on their website and I paid for it. I was told it would be sent within 5-7 business days then at the end I was told, "sorry we don't have the item"! Seriously? I've waited 11 calendar days and now getting a message that they don't have the item! How can you depend on a site like this? This place ****! Megazip has really put me in a bad place with my customer. I won't deal with them again. It's not worth dealing with a place with no credibility. "

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Rep reply posted 2023-06-15
A rep from Megazip.net, MegaZip, has responded:

“Hello, thank you for your feedback. Firstly, please let us apologize for the inconveniences you experienced with this order. We completely understand the frustration and stress you might be going through.

We sell a wide range of original spare parts and accessories. Every effort is made to keep stock levels up to date and accurate. However, on rare occasions, information about the exact availability can be delayed. Let us assure you that such situations are uncommon.

We understand that this is not an ideal situation but hope you will give us another chance in the future.
Please contact us via support@megazip.net and we will provide you with a special discount for your next order with us. ”


2/5

2023-06-10

You do not have customs information

"If you care about customer satisfaction, you should also be informed about the "current" customs taxes of the countries you sell to and warn your customer. This is your primary duty. The customer may not know them. I bought 365$ from you, I paid another 430$ to Turkish customs. The product I bought from you was $800. In Turkey, the tax is over 150 Euros and the tax is very high. At the very least, you should warn your client - before paying - about the high taxes. I am very sad. I love Japanese companies and their vehicles, but this experience made me very sad."

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Rep reply posted 2023-06-15
A rep from Megazip.net, MegaZip, has responded:

“Dear Cankut, thank you for your feedback. We are sorry to hear your experience with us was not as smooth as expected.

Please note that we have a note on Shipping\Delivery page regarding possible customs fee.

https://www.megazip.net/information/shipping_and_delivery

Megazip is not liable for any import duties or taxes in the country of destination. All orders are sent under DPU INCOTERMS (2020).”


5/5

2023-06-09

Perfect for me

"I'm pretty pleased with their efficiency on orders treatment, customer care and fast diligence on shipping. "


5/5

2023-06-06

Perfekt

"Onlineshop einfach zu bedienen und sehr übersichtlich, verschiedene Paketshops zur Auswahl und sehr kompetente Kommunikation , gerne wieder"

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1/5

2023-05-26

Poor service and over priced

"I bought a brake cable from them and paid for the most expensive shipping method 3-5 days. That was 8 days ago and it just said my order has been shipped now! Pretty awful if it took them 8 days to process an order which already over priced!

I would not recommend this site to anyone
"

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1/5

2023-05-16

No tracking number, delayed response from customer support

"Made payment at may 04 2023, today is the night of may 16-th 2023 - still no tracking number.
Also - customer support responses come in a day and not always with clear information.
As a result - this store looks totally abnormal for me with very high probability of losing the money :(
"

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1/5

2023-05-15

SCAM BE AWARE

"Buyer be aware!! Horrible experience for me maybe you will have better luck.
I was stocked to find somewhere where I can get OEM parts for all 4 of my Quads and2 Dirt bikes and a couple other toys. Unfortunately, my first experience was so bad I will never try again with this company. My original order was for $322.80 for 7 parts for one of my quads on Jan 11th 2023. I was then contacted Feb 28th 2023 and informed that some of the parts were not available in the warehouse and that I needed to pay an additional $231.21 in parts to get them. I was not to thrilled to hear that but I’m fixing the bike for my wife for her to learn on so I paid it. Now I’m $554.04 into the order. Then March 9th 2023 I was contacted that 3 more parts were unavailable. At this point I requested to cancel as the parts that I paid for and paid additional I could not get anymore. The company Refused to cancel the order because they had shipped the product from warehouse to the other already.
All said and done I have 2 $554 ankle guards!
COMPLETE SCAM!!!!!
"

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2/5

2023-05-12

so far.. so bad

"so far so... bad! This is my 1st order from Megazip. Ordered placed, paid and confirmed.. after 15 (WORKING) days, they just sent an email saying that items (except 1) aren't available till the end of May (maybe not) and if i want to proceed with this 1 item and when the rest arrive to pay AGAIN the shipping cost for the rest. Unfortunately i can't get my money back.."

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5/5

2023-05-04

Everything is great and at a high level

"Despite the problems with shipping, where the shipping price changed due to the size of the item, I was presented with a shipping offer where the decision was up to me whether to pay extra for Fedex courier or another courier included in the price. The package came in perfect condition. Everything is nicely packed and in accordance with the order.

"

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5/5

2023-04-27

Perfect; as needed

"Perfect; as needed. New, ggod condition. Matches perfectly."

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5/5

2023-04-24

Shift Cable

"Great price and customer service!"

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5/5

2023-04-18

Smooth transaction

"I ordered from USA and it was delivered on the 7 day , when I email the customer service about the order the answer was on the same day . From Japan to USA very fast "

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