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Product & services pricing
4.38/5
Chance of future purchase:
4.22/5
Shipping & packaging:
3.75/5
Customer service:
3.40/5
Return/Replacement policy:
3.93/5

5/5

2024-02-28

Great service, very quick shipment, very easy to find the parts I needed, great communications

"First, let me say that I am not a mechanic. I have basic knowledge about how to replace some o-rings, bolts , nuts and anode protectors. I found the website of megazip, very easy to navigate, very easy to my model outboard motor and than to find the parts for it. They even suggest that you for example need 2 o- rings or 2 washers if you actual need of the same model in order to replace a specific part.
I m located in Bulgaria, shipment took about 2 weeks total, about a week from the 2 weeks was needed for the items to be cleared by Bulgarian customs. I would would say this was a very fast shipment form Japan to my home in Bulgaria. Considering that parts in Bulgaria and Europe are very expensive and sometimes may take 2-3 months for a part to arrive or even worse, after waiting for a month you maybe informed that they don't have the part. Not to mention that many of the parts sold in Europe , may not be original. So, If you need any parts offered by Megazip, I would strongly recommend to purchase from them.
"

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1/5

2024-02-23

Review of Order Delay and Lack of Delivery Confirmation - Order Number: 605054-1

"I am writing to express my disappointment and frustration regarding my recent order experience with MegaZip. On January 12, 2024, I placed an order for a part with the expectation, as per the estimated delivery date provided, that I would receive it between January 26 and February 7. However, as of February 23, I have yet to receive my order.

Upon checking the tracking information provided, it indicates that my order has been delivered to the post office. However, upon visiting the post office and inquiring about my order, there is no record of its arrival or existence. This has left me feeling incredibly frustrated and dissatisfied with the service provided by MegaZip.

It is disappointing to have invested both time and money into an order only to be left without the item and without any clear resolution. It feels as though my money has been taken without any intention of fulfilling the order, resulting in wasted time and resources on my end.

I urge MegaZip to investigate this matter promptly and provide me with a satisfactory resolution. At this point, I would appreciate either a prompt delivery of the ordered item or a full refund of my payment.

I hope that MegaZip takes this feedback seriously and works to improve its processes to prevent similar incidents from occurring in the future.
"


5/5

2024-02-23

Amazing service

"I am happy to deal with Megazip all the time ,Service,price, fast shipping
Thank you Megazip for everything
"

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5/5

2024-02-09

Megazip saved my cars life.

"Having a rare Japanese car in the UK can be very tricky but megazip have saved my life on more than one occasion.
This time they sent original parts when I ordered replacement.
Above and beyond the service you would expect.
"

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5/5

2024-02-04

great company to purchase from

"very responsive Company on my last four orders I will be ordering again soon"

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5/5

2024-02-02

fantastic store

"very fast and responsive, will deal again for sure"

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5/5

2024-02-02

best place to find parts

"i have been buying spare parts for my 1994 lc pick up since 2021 now i reach 144 orders which is about 3 orders every month the website well organised and easy to use i hope they add GM cars parts as well "

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5/5

2024-01-22

Perfect items for Tmax

"Excellent service and products"

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5/5

2024-01-12

total satisfaction

"several orders already, I live in a small island in the Caribbean and always satisfied with the original Toyota parts which arrive very quickly"

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5/5

2024-01-12

Good Source of Lexus Parts

"Recently, I needed a replacement plastic underbody shield for my 2008 Lexus IS 250. The price from the UK Lexus Dealer was astronomical, so I looked into sourcing the component from Japan. Megazip were able to supply the part, together with the various clips that I needed to fit the plastic panel. When the component arrived I was dismayed to see that it was damaged due to poor packaging, but a short email to Megazip had a replacement order created and dispatched promptly. The second part was received exceptionally well packaged, and in perfect condition. So, although it took two attempts, I was very happy with Megazip's service and prices. The component is genuine Lexus, and it cost me about half the price that the UK dealer wanted. So I would recommend Megzip, and would certainly use them again."

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5/5

2023-12-25

Toyota Land Cruiser Engine Wire Harness

"First of all, I would like to thank Megazip.net team for the quick response on my inquiry.

I am in process in restoring some old parts in my Land Cruiser 1996, and this was my 4 order with Megazip so far no issues what so ever, it seems the website is well maintained especially with the parts availability

My last order was from Japan warehouse and 2 items were in back-order and I got a message with the estimated availability on mid Dec 2023 and it was met and the items shipped and delivered before the estimated arrival time.

All 4 orders received were well packaged and no issues with the shipping at all

Thanks alot #megazipSHOW
"

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1/5

2023-12-22

Problèmes de retours

"Site sérieux sur les envois et pièces d’origine conformes aux références.

MAIS…

Retour accepté d’une pièce à plus de 600 dollars, colis monté en bonne et due forme tel que le manager me l’a conseillé. Colis arrivé aux EAU mais echecs successifs de livraison sans motif. Malgré échanges par message avec les managers qui m’indiquent que le colis est bloqué pour une raison incompréhensible au bureau de Poste, je ne comprends toujours pas pourquoi le colis n’est pas récupéré par les correspondants locaux, et j’attends toujours depuis un mois mon remboursement.


Je comptais poursuivre mes achats de pièces avec ce site, mais si les retours sont catastrophiques, qui plus est avec des pièces très onéreuses et avec des frais de port retour à ma charge, alors je suis définitivement refroidi.
"

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1/5

2023-12-21

Damaged door trims, terrible customer treatment

"Purchased door trims and they were damaged in transit, megazip are saying too bad we have to accept them or send back at our expense when it is not our fault. I will never purchase off this company ever again."

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5/5

2023-12-16

Low price, longer shipping times

"They had the lowest overall price for the part I was looking for. However, don't expect prompt shipping unless they actually have the part in stock. You might want to check on that first. In my case, they had to obtain it elsewhere first, which took about a week. However once they had it, shipping to the US was very fast with FedEx. The part was new and worked as expected."

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5/5

2023-12-04

Great communication

"I mistakenly ordered the wrong part number, and when I realized it, I sent a message to Megazip with the correct part number hoping that they could change it for me. My experience in communicating with a company with messages has been less than positive, but to my surprise, I received a message back confirming that the part number could be changed at no increase in cost!

"

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