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5/5

2003-08-19

"Fast, free shipping. Product arrived as described. Product works perfectly. Good price. "

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1/5

2003-08-16

"Have placed an order but it seems like they don't have the act together cause the product has not been sent out eventhough it is now over a week. Try to contact them via web, phone and email. No replies what so ever. I wonder who had posted the comments on this reseller for a good prompt delivery. I am in process of contacting them so, I can see where things are hanging because they had took out my money but the product has not been in transit, that is if they have it the procduct. Hope this review gets on the latest review for this reseller cause I would like to stop future purchasers to think again. "

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5/5

2003-08-01

"Ordered LG DVD/CDRW Combo drive (oem). Opted for Rush Processing, order was shipped friday, received tuesday. No complaints, very reasonable 2nd Day shipping."

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1/5

2003-07-24

"We buy a CDRW/DVD Sony white and they sent it black, everytime we call the same guy answer the phone. They even cant ship to a different address from credit card."

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1/5

2003-07-03

"The product I purchased was not the one that was advertised. I purchased a 100 disc spool of generic 52x certified CD-R discs. What I got were discs not capable of going over 40x. This is a significant difference. When I e-mailed MemoryMedia.com about the error I received NO reply. They completely ignored me. It was a waste of money and now I'm stuck with a product that does not perform the way the seller claims and the way I, as a consumer, expect. Do not do business with this company. I know I never will again."

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5/5

2003-06-09

"Good experience. Ordered Radeon 8500LE. The delivery was speedy and the price was good.
"

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1/5

2003-06-04

"They advertised "CD-R 50pack 80 min 730mb 48X silver top in cake box" on Price Watch. They shipped 50 shrink wrapped CD-Rs, no cake box, no label. I was suspicious because there was no label, so I asked if they were really 48x. No response. I unwrapped and tried one. It's a 16x. If I'd wanted 16x, I would have paid less. This is outright FRAUD.

Also, they added $1 for residential delivery, while that's not inherently unreasonable, I believe it violates Price Watch's rules.
"

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1/5

2003-05-25

"Memorymedia certainly has a great selection of memory products at reasonable prices; however, in my experience, the advertised prices are not reliable. I was looking at memory prices on pricewatch.com when I came across a reasonable offer for 512 MB of SDRAM for my PC2700-capable motherboard. Memorymedia's ad instructed buyers to mention Pricewatch in order to get the lower price, so when I ordered the RAM via their site, I did. Shipping was pretty fast, but when I received the memory, they still invoiced me the price on their own website and not the one listed on Pricewatch. Consequently, I filed a complaint through Pricewatch, but didn't get any response. Finally, when I got my credit card statement, it turned out that Memorymedia, in addition to ignoring their promises on Pricewatch, had charged an additional $3.10 to my credit card. Where they got that amount from, I have no idea. I have subsequently tried to contact the company multiple times, but it seems that my requests for an explanation of their conduct are being consistently ignored. I will certainly never do business with this company again, and I would not recommend them to anyone else, despite the fact that the amount of my dispute with them is relatively small. Either you're honest or you're not - to me, there's no middle ground."

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1/5

2003-03-06

"I ordered a Radeon 9500 from Memory Media. The webpage specifically said that it was the older model, with the red PCB, that you could softmod to turn it into a 9700PRO. Well, 4 days later, when my order hadn't shipped, I called and asked why, and they said they had no idea, but that it would go out that day. They fedexed it to me, and when I opened up the package, and low and behold, what do I see, but the new version of the card, on the black PCB, which you CAN'T mod at all. I called them, and they said "well, we don't know which one we're going to get sent, the red or the black," so I politely told him that on their webpage it SAID red, black wasn't even mentioned. I now have to return the card and buy somewhere else, but I checked their page, just for kicks, and they still specify under that item that it's the red pcb, not black.

UPDATE:
It's been a week since Fedex Picked my card up, they still haven't gotten it, and they won't give me a tracking number for it. Once they do, it takes 2-3days for them to put it in the system, and another couple days to process it. So it looks like it'll be about three weeks after sending the card before I finally get my money back. It seems that taking money is their first priority, and giving it back takes the back burner if soemthing goes wrong.
"

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Delivering products on-time
Delivering products damage free
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Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2003-02-27

"Ordered an ASUS A7N8X motherboard on 2-7-03. Price on the webpage didn't match pricewatch.com, but I included a comment to that effect in the comments section and they adjusted it accordingly. The product shipped quickly and arrived as advertised. Good sale."

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1/5

2002-12-06

"ordered item on 11/29/02. Memorymedia invoiced the item 12/2/02. Turns out item was out of stock even though webiste showed in-stock. No notice given that item was out of stock. Charged my account on 12/3/02 even though item had not shipped which is contrary to their own policy as stated at their website. Called several times during which I was told the item had actually shipped. Won't be ordering anything from these guys!"

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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
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Web site being easy to use

4/5

2002-10-09

"Well, I got the memory I ordered, a stick of 512M DDR 2700. It works, I don't know if it is 2700, though after reading some of the other reviews. They didn't take long to ship."

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Delivering products damage free
Being updated on the exact date the delivery was sent
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1/5

2002-09-10

"I had never heard of this company until I began to search for DDR SDRAM. I found them listed on nextag.com, but they had no reviews. They advertised a low price on a 256MB stick of PC1600 DDR SDRAM with ECC, and free shipping. I ignored the little voice in my head and ordered. First off, they charged me $1 for shipping after they advertised free shipping. Oh, well, it was only a buck. The shipment was sent Fedex 2 day. When I recieved the order, it was a stick of 256MB PC2700 DDR SDRAM. DO they not look at what they are packaging up for shipment?!!! After a few phone calls, I finally figured out that you can only get an RMA# through email, and only by clicking a link on their site. It took 2 days to get the RMA#. On top of that, they said they would not pay for return shipping, and they said they would charge me a 15% restocking fee if I tried to return it for refund! I decided to return it for exchange. I have sent at least 3 emails concerning this return, and I have not had a reply. I called and talked to someone in sales and she didn't know anything about my order. I checked my order status today on their website and I finally see that they have shipped the new chip out to me. I guess I'll have to wait and see if this one is correct. My new build is waiting on this ram. If it is wrong this time, I guess I'll eat the 15% and return it for refund. I do know one thing: I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!! Buyer BEWARE!!!"

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Being updated on the exact date the delivery was sent
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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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1/5

2002-09-08

"Ordered a stick of 512MB PC2700 Samsung DDR. Got a stick with 7ns NANYA parts on it, and a paper sticker saying PC2700. A little bit of math shows that you need *at least* 6ns RAMS to achieve PC2700 speeds - and of course the stick wouldn't operate at all unless I forced it to run at PC2100 clock frequency.

Sent email, filled out 2 requests for RMA on the web site - got a deafening silence as a response. Finally got through the 30 minute telephone support hold to speak to a live person and finally got an RMA number.

Returned the part, took them almost 3 weeks to credit my purchase back. Tech support said since it was their mistake they'd also credit me for shipping charges for the return - they didn't.

Be very careful you get what you ordered, or better yet spend an extra dollar or two and buy from a reputable company like newegg or googlegear.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
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5/5

2002-08-30

"I purchased a Shuttle DDR333 motherboard for a great price from them. I was a lil skeptical from buying from them because their site did not provide much description of the item. As a matter of fact, description of items are almost non existant for the most part. Site definitely needs work. It looks like the business is a small shop compared to the likes of Newegg or Googlegear. I made a phone call to verify the product i was ordering was what i wanted. I got the item fairly quick via fedex in about 2 or 3 days. It was a brand new motherboard and was in good condition and all the parts were there. So far it posted fine but haven't had time to burn it in. I haven't had to deal with RMA so i can't say anything about the return experience. Overall, simple and good experience with no hassle. Would only consider buying from them if they had the lowest price and I knew exactly what i was getting and not some OEM part since their site is lacking description and i just feel a lil uncomfortable about that. If i found the same price at Newegg, i would go with Newegg."

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