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MemoryTek

8 reviews
3.13 / 5


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Verified
1/5

2008-11-06

"They took the order and charged the credit card. No shipment was received after a week so I called them. They told me that they have no stock and admitted to charging me without the stock at the time of purchase. I have demanded a refund and so far after 2 weeks I am told daily that I will see a refund and NO REFUND HAS BEEN ISSUED! Told to call back tomorrow AGAIN - FRAUD - STAY AWAY FROM THEM!"

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Verified
5/5

2007-01-19

"This is my first store review in this site.
I bought one 1.13GHz/133Mhz Intel Pentium-III CPU. It was properly placed on a anti-static cushion within an anti-static envelope and the whole thing was properly boxed and shipped via UPS. Prompt email updates, fast shipping, good (low) shipping charges, excellent packing. Overall very good purchasing experience. I will certainly consider them for future purchases.
"

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Verified
1/5

2006-09-30

"Order was shipped fast, but they shipped the wrong product! I emailed them and got a response that sounded like a 12 year old "surfer dude" wrote it. I sent the product back ignoring the unprofessional email and waited for my correct shipment to come.

Two weeks later the correct product had still not arrived. I called them up and they tell me they were "out of stock" and waiting for it to come in. Why didn't they notify me of this as soon as they knew? I should not have had to call two weeks later to find out. If they didn't have it, they should have given me an option of canceling my order.

Eventually I received the correct product, but it was almost 4 week after I made my order.

Would never buy from again!
"

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Verified
5/5

2006-07-05

"I ordered an Intel P4 2.4 Northwood from these guys, and everything went as smoothly as ZZF or Newegg. The best thing about this distributor is that it has many parts, while not exactly considered "new", but are still in wide use, but not available at some of the larger distributors.

The prices were very reasonable, and there's also the option of free shipping if you're inclined to wait for FedEx's 5-7 day service.

Also, I'd like to point out that the email notifications couldn't be better. They kept me informed of my order's progress like any other online distributor.
"

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Is committed to quality products and services
Is consumer focused
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Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Verified
5/5

2006-06-24

"I ordered two sticks of RAM. They arrived in perfect condition as sceduled.

Processing of my order was prompt (1 day).

Incredible price. Great service. I would definately shop again.
"

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Verified
1/5

2006-05-10

"I recenetly purchased ram from this company. My order was for 2 sticks of PC2700 RAM. I recieved one PC2700, and one PC2100. When I called the company to resolve this issue I recieved the run around. I will not use this store again."

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2006-04-30

"Bought a compact flash card, it shipped right away. I got it within the stated time. The card works fine. I will definitely shop there again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-04-13

"Bought memory upgrade for my Dell. The site pointed me to which memory to buy, and which will NOT work in a Dell. It took about 5 days to get the package from CA to WV, but I installed it and it works great. A very good experience and I would buy from them again. "

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