"ordered an exercise bike that was listed in stock which would be shipped in 2 to 4 days. 2 weeks later, no shipment received. Call to find out status and was told it was on backorder. Asked to cancel, and they complied, however credit card bill arrived with a charge for the bike, though it never even shipped! No credit has been made to my account for the cancelation, though it was 10 days ago. What reputable merchant charges your card for merchandise that is on back order?"