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Merkor, Inc.

59 reviews
3.71 / 5


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Product & services pricing
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Return/Replacement policy:
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5/5

2003-03-12

"I initially bought a 22" monitor and when I received it it had some burn-in and a couple of scrathes on the screen. I contacted merkortech and they agreed to replace the monitor. I have received my replacement monitor an it is in excellent condition."

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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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5/5

2003-03-10

"I had doubts about used products but Merkor's web site and product warranty provided me with all the info and security I needed to make my purchase. I ordered a grade A 21 inch monitor on Friday morning, it shipped same day and I had it Tuesday morning. Online service, ordering, shipping, product satisfaction is A++! I can't say enough to emphasize my complete satisfaction with this company. "

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Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
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5/5

2003-03-07

"Got my 21" monitor in one day. Very nice. I had talked to a nice helpful guy on phone who answered all my questions. Glad I found these guys. Very well packed. Found them on pricewatch.com and they discounted my bill to match price on pricewatch. Very happy with whole thing.
"

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Overall product shipping and delivery process

5/5

2003-03-06

"I was very wary when ordering my monitor - the 22" NEC FE1250 - and, in fact, I practically prayed it would work as it was shipped and finally delivered. But, it works beautifully. There is one dent above the logo and a small sticky spot that is barely there. That is it. And I got it for what has got to be well under half price. I can't say enough good things. I will reccomend them to friends in the future."

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Is committed to quality products and services
Is trustworthy
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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-05

"Great company to do business with. Fast service,great prices,beautifull product. Purchased 2 NEC FE1250 all work great, nice condition. Good customer service,very fast shipping. Looking forward to do more business with them."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
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5/5

2003-03-04

"I got a great deal on a terrific product and only paid a fraction of the cost of most other online stores. Customer service over the phone was a tad.....well for lack of a better word lacking. But i got a great product in a decent timeframe in perfect condition.

As a matter of fact the monitor they shipped probably could have survived a plane crash it was packaged so well. Kudos to merker!!!
"

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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
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Web site being easy to use
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5/5

2003-03-01

"I ordered a monitor from them, and it had a problem with the gamma being to high. After talking to the people there, they kindly arranged to send me a new monitor and they are even arranging for Fed Ex to pick the bad one up at their own cost and ship it back to them. They are even cross shipping the new monitor back to me at the same time. Nice!

This is a quality company to order from... as you can see from the rest of the people, and you can order with confidence knowing if you have a problem they quickly and effectively take care of it and you!

Highly recommended. AAA+++

Thanks Merkortech!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-28

"I cannot say enough about Merkor, I am absolutly astounded. Placed my order for a 21" Black IBM P202 Monitor with a Sony Trinitron tube on 02-25-03. Took them 1 day to process and ship, here I am on 02-28-03 with my beautiful new monitor.

Shipping was fast, especially for a 68lb monitor. Packaging was nothing short of amazing, self expanding foam encasing the monitor to prevent damage, and tons of tape and box pullties to keep the box secure. My invoice in a pouch on top of the box.

The monitor was listed as Grade A for $199.99 and $62.00 shipping. It is flawless and in perfect working order. I couldn't have got a monitor of this caliber from anywhere for less than $600, and I got it from Merkor shipped for $261.

Merkor I love you!
"

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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-27

"Ordered a Dell P1100 21" monitor -Grade A- and it arrived in 6 days. The shipping was a bit slow (for me) but overall, I was happy with my order. The shipping was a bit steep but the monitor was heavy so it was understandable. They did a great job with packaging and the monitor arrived without a scratch.

I would highly recommend buying from them! You can't beat their prices on their grade A monitors.
"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-26

"Ordered a grade A Dell P1110 (21" totally flat trinitron crt).

Shipping was extremely fast. Got it 3 days after it shipped.

Product was well packed with what appears to be self expanding foam.

Monitor works well. I would definitely purchase from these guys again.
"

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Overall product shipping and delivery process

5/5

2003-02-07

"Great experience, they were fast and I had no problems. I ordered a NEC 21'' FE1250, a good monitor. They took one day to process the order and ship. I would suggest them to anyone who is looking to buy a monotor. There prices are also competitove. Product I god was very good packed. It arrived on promising time. Very good service and very fast. Website is a great resource!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-06

"On a whim, I ordered a 21" CRT from Merkor. I am normally wary of any company that deals in used goods. However Merkor offered a good price and I read some decent comments about the company. Monitor shipped same-day and arrived on time.

When I plugged in the monitor I was sent, I could not get the geometry and color setup to my satisfaction. I do not know if this was the monitor being under spec for my work - or if the tube itself had been used too long. Regardless, Merkor happily exchanged the monitor after a brief phone troubleshooting session. I recieved a second monitor as fast as shipping allowed, and its working perfect - like new. The polite and caring manner the rep carried at all times made my buying experience, while delayed by the exchange, very satisfying. This company's bargain priced products, plus excellent customer service make them a great choice for hardcore enthusiasts and deal shoppers. I give this company two thumbs up.
"

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5/5

2003-02-05

"I bought a 21" monitor. They cut a little off the price, and shipped it out the same day I ordered it. I received it in three days, it looks and works like its brand new. This is a great company to do business with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
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Web site being easy to use
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5/5

2003-01-30

"Ordered a Sony G500 (grade b) on 1/25, processed 1/27, shipped 1/28, arrived 1/30. Although rated at grade b, the product was in flawless condition except for some glue left from some sort of sticker on the top of the monitor. Used some isopropyl alcohol and it's good as new. Works great (I'm writing this review from it at 1600x1200/85hz). The packing was amazing, and the monitor didn't budge during travel. A very good price for a very good monitor. I will most definitely be buying from them again :) "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-28

"Great service, packing and product. Very good reseller."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site