"This company has ripped me off and looks like they have ripped off many more, I guess I should have looked into their reports first. I sent back RAM for warranty exchange 1.5 months ago and they refuse to replace RAM, return calls, or answer phones. I hope no one else gets taken by this company. I filed complaints with the BBB and the Attorney generals office in Arizona and California. They will not respond to any of their calls. They know they are ripping off people yet they are still on the internet. The only way to get your money back is toi file small claims in court. People don't make the same mistake I made, DO NOT BUY from 4Magicus."
"Ordered memory they sent registered mail memory heatsinks only.
Went round and round with cc co and they say since they had registered mail they would pay it.
I am refusing to pay but these folks need some serious legal action.
There are warnings all over the net.
"
"This store is a COMPLETE SCAM OPERATION. I purchased 1 GB of RAM, they sent 256 KB !! To top it all off, he is relentless in trying to collect his fee from my credit card company. I have contacted the El Monte police Dept. and we will see where this goes. I have also filed a fraud charge with my credit card company, so we will see how all this ends up. Do not buy anything from these people."
"When I didn't receive this order after a week I called and was told the post office sent the order back as undeliverable. They said my account would be credited and that I would have to re-order. So I re-ordered and received the second order in 4 days. But when I got my credit card statement I saw I hadn't been credited but charged again for an order I hadn't received. As of March 27, 2007 I'm still going round and round with the credit card company because Micro Magic marked both orders shipped and used the same tracking number on both so they both show being delivered. I may have to eat this one, but in the end I think they are the ones who will pay the higher price. Three know the truth. One of the three makes the finally judgment. I leave it in his hands."
"Please describe your experience and how you believe you have been scammed, and email or call:
Brian Glick
Financial Crimes Detective
El Monte Police Department
phone ***-***-****
email ****@****
On January 7, 2007 at approximately 7:00 PM MST I placed an order for PC3200 DDR Memory, (2) 1 GB Modules for $149.99 through MicroMagic US aka MicroMagic Pc (10501 Valley Blvd. 1100, El Monte, CA 91731), by finding them on the Price Watch site, www.pricewatch.com. The order number was yhst-22894386579119-3979.
On January 09, 2007 my account was debited for the total amount of $149.99. I became concerned when the item had not arrived by January 22nd, 2007, so I sent them an email at 10:00 PM to the email address ****@****. On January 23rd, 2007, the package arrived fully sealed, but when opened, it only contained packing materials (7 foam peanuts) and no memory. My wife had to cut it open, as the seal of the envelope was so well intact that she couldn't rip it without tearing it up. Therefore there is no way it could have been tampered with! It was very obvious that it had not been tampered with.
Even more concerned, at this point, we began search online for a contact number and found this link: http://www.pricewatch.com/public/feedback.aspx?q=5078&i=1. I saw that someone else had complained of the exact same issue. Looking at the PriceWatch Feedback list, it seemed odd that they would have a string of negatives and then a string of positives. It became quickly evident that this sites feedback system was broken, allowing multiple feedbacks just by changing email addresses. Which means that this company could easily be stacking false positives to improve their rating.
So, we did a Google Search and found that there had been quite a few complaints. We found the number on MicroMagic US site, ***-***-****, and called. No one answered, but while my wife was on the line waiting to leave a message, we received a call on the other line and it was them. Obviously calling back using caller id. They never asked for my name or what the product was that I had ordered. We told them we received an envelope containing only 7 foam packing peanuts and he accused the postal service of tampering and said he had several complaints of the same issue. He then said that we should file a claim with the US Postal Service. Since it was obvious that there was no tampering involved, my wife told them that would be fraud. He said to send it back and he would give us our money back, but when asked how can we send back something we never received. He hung up on us.
They did send an envelope and we still have it. It was a white packing envelope with seven styrofoam peanuts inside it, 8 inches by 7 inches with a packing list on the front.
After the confrontation we checked online for our order status again and it said it had been cancelled. We never canelled it!!! We never got our product and we never disclosed our name or any other personal info that this guy could have known which order to even cancel. Even if he used the phone number from the caller id. We never cancelled the order!! We wanted the product and were unable to even discuss whether he would send it or our money back because he hung on us!
See links below for complaints
if you have a complaint you can also send it to:
****@****
http://www.ripoffreport.com/reports/ripoff174190.htm
http://www.ripoffreport.com/results.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21&q5=micromagic+pc&Search=Search
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100006312 Better Business Bureau... 50 unanswered complaints! Company Rating F!!!!
Complainants generally allege that the company fails to send purchased merchandise, that when merchandise is received it is incorrect or not properly marked, and that items returned are not refunded. Most customers allege that despite contacting the company their telephone calls and emails are not answered.
http://www.getafreelancer.com/projects/Logo-Design/Customize-Yahoo-store-home-page.html
The Administrative contact name for Micromagic PC.net on the better business bureau site is May Chin Tang. Look below and see the name on the postive feedback left for the company!
To make matters worse!!! They called me and Impersonated the BBB. Told me that the BBB was going to deny my claim and my bank would not give me my money back and that my negative feedback would be removed from Ripoffreport.com ALL IS A LIE! The BBB has nothing to do with whether or not your bank works with you and gets your money back for you.
Leo also told me the ram that I ordered would not have worked in my system. We did a live online chat with the makers of my computer and verified that not only did we order the correct ram, but what LEO was sending me "as a kind gesture" was obsolete and no longer manufactured".
"
"THIS COMPANY IS A FRAUD. THERE ONLY BUSINESS TO SCAMMING YOU OUT OF THERE MONEY BY OFFERING YOU A FAKE PRODUCT.BUYER BEWARE, PLEASE DO YOURSELF THE SERVICE AND READ ALL THE NEGATIVE REVIEWS SEARCH THE INTERNET http://rura.org/scam/ YOU WILL LEARN THIS PLACE IS A SCAM."
"I am looking for something nice to say about 4magicus.com. I ordered 2-1GB sticks of pc3200 non-ecc ram and received 2-1GB sticks of pc2700 ram which did not work in my system. I returned them stating the order was filled incorrectly. They sent replacements and before they arrived, I was charged an additional $100 for the "upgrade". The word SCAM comes to mind and I sent an email and got no reply. I called the main number from their site and got a full mailbox, no answer, no message machine. I called the sales number and got a salesperson who was cheerful until I described my issue. I did not authorized them to charge me an additional $100 on top of $170 I'd originally paid. He became hostile quickly and tried to obfuscate the issue wth memory jargon blaming me for ordering incorrectly. The problem is not with the memory anymore, the problem is respect and 4magicus.com doesn't respect their customers. I now have some working RAM and will take the $100 hit as a lesson to be more careful where I shop online. When the salesperson threatens to hang-up on you, says they feel sorry for you, and basically insults your intellegence, they really don't want your business, they want you to shop elsewhere. Don't worry I will. My advice is to be careful if you choose to do business with 4magicus.com. Their biggest mistake was violating my trust and failing to notify me of this additional charge. The bitter taste of poor quality remains much longer than the sweetness of a cheap price!"
"i got memory that didn't work and cannot contact the store for refund. phone mailboxes are full and emails are not returned. i have been trying for a week. DO NOT BUY FROM THESE FOLKS."
"Paid on line, wrong item sent. Company rep Leo Gullien offered to replace at no extra cost.
After one year of stalling, his email has a fake error message right after they sent me an email stating they had no record of my purchase. I sent proof and that is when the fake messages came back to me. I have filed a complaint with the BBB. I have no products, no refund. "
"Horrible experience. All four sticks of RAM were completely dead. Vendor did not reply to multiple emails seeking refund. Phone is disconnected. I have filed a chargeback request with my credit card."
"I ordered 2 1gb memory cards from this company. recieved a confirmation e-mail on 25 March. My credit Card was charged. 3 weeks later I tried to contact them. Couldn't get to their web site, "Could not be found". I have not yet recieved my order. Instituted a "search" and found this webv site. I notice that only 2 satisfactory ratings were evident out of approx 25 Very Unsatisfactory ratings. I'm going to contact a lawyer and the BBB. "
"I purchased a "KINGSTON 256MB PC133 SDRAM (32X64)" on 3/25/06. My Credit card was charged!
To date I have never received the product.
I have attempt to email this company - No Reply. My emails have been returned as recipient unknown.
I have tried multi times (and ways) to contact this company - but they do not seem to exist. The telephone number also seems to be a fake.
I now have this item in dispute with my credit card company and they will investigate a bit further.
So........Buyer Beware!! Micromagic.us seems to be a Major Ripoff!!
"
"DO NOT purchase from these people. I purchased two sticks of 256 megs of PC133 and never reicved them. I sent emails and they acted like it shipped. They said they would ship another one order to me and I never got it! They billed me and I asked them to refund me or ship me the memory. I also never recieved a tracking #. I called up my credit card company and declined the charged. So I guess they will have to deal with them now! Also thier site went down and never came back up in the middle of all this happening. They even stopped replying to my emails. Who does buisness like this? This was for a customers machine which I had to end up buying memory locally at a much higher price. Be warned."
"The information on their website was somewhat inaccurate. I ordered low density all compatible 32x8 PC3200, and recieved high density PC2700. However, the guy put his cell phone number on the invoice, so I called him and got things straightened out. He told me that the site was a misprint, and offered to either refund my money or swap me for PC3200 high density RAM. I chose the latter option (it was still a good deal), and he shipped it out immediately without waiting for me to ship the other memory back first. The other memory worked great, and in fact scored phenomenally high when compared with other PC3200 on Everest benchmarks. It is compatible with most VIA chipsets (make sure the board supports more than 512 MB in a slot, though!), most SiS chipsets (same thing), and all NForce3 and NForce4 chipsets (personal experience from an NVidia MOBO lover here). It also handles dual channel great, and is currently running in a fine gaming system I sold recently, in dual channel and overclocked to 480 MHZ, at a 2.5 CAS latency. Officially, it only supports a 3.0 CAS latency, but the board picked it up at 2.5, so that's what I left it with. Otherwise, I wouldn't have known it supported that. It ran on those settings with in one case the highest Everest performance, even over dual-channel DDR2 667 MHZ (on that benchmark it was the absolute top performer, although granted it was overclocked slightly at the time) without any modification of core voltages or any of the other things that usually scare people when it comes to overclocking. One note, though. They don't say anything about overclocking in their ad, so don't come back on them if it doesn't work for you as well as it did for me. I'm an IT professional, and I got a super high quality board (6150 GeForce chipset from Foxconn, which in my opinion are the highest quality boards), and a retail box Athlon 3200+ 64-bit Socket 939 CPU. Basically, they're cheap, and the service is good, if you know what you're looking for. And, if you need low density RAM, make sure to call them to make sure that's really what your'e getting."
"The 1024mb only worked for a week. No response from Micro-Magic. No wonder it was the lowest price."