"I have yet to receive my ssd harddrive, When I emailed, I was told the item had been back ordered. Once it shipped with Fedex the travel is excruciatingly slow.
To answer "How was my experience", It would be nice to be notified when an item is back ordered, or when there is a change of status.
What is with the " Fedex Economy Shipping" on MicroCenter site it just said FEDEX, not Economizer Freight.
Anyway, from the early 90's to 2002 I had a very good relationship with Micro Center, but that was a brick and mortar store.
This On Line experience has much to be desired."
"Ordered placed, chose "standard shipping," received tracking info with "label created" four days later, package picked up two days after that according to track, and scheduled to be delivered 7 days after that. A total of 13 days! In f**king year 2020! Let me check ... that is worse than 2001 when I made my first Amazon order, yes, that's almost 20 years ago!"
"Made an order for a new laptop, Not only was it promptly shipped but arrived way before the expected arrival date. All in all an outstanding effort both on Micro Center and FedEx."
"haven't gotten anything yet,still waiting"
"I've been working with Micro Center for over 30 years. Buying computers, or the programs that insure I'll never have a problem...I've never had a problem! For the home computer, Micro Center is like having an "IT" department at home. The ESET computer protection program has run flawlessly for over 30 years. There is no way to say Thank You for all that you've done, and advised over the years!!! THANK YOU!!!"
"I got a notice through MC that my subscription was expiring and I needed to renew. So I did. I selected a renewal and paid online. MC person told me I could do it myself or I could bring in the CPU and MC would do it. I waited over two weeks for instructions, finally after 3 weeks I got a notice on my computer screen that my protection had expired. So I called MC and got a person who was good enough to guide me through the renewal process. I’m not pleased that MC wasn’t more helpful between my first call and having to call to ask about getting the renewal. I should have been assisted when the renewal code became available. I am thankful to the person who helped me when I called the second time. "
"If I order something online from say Harney.com I get a confirmation email within about 90 seconds. I can see me order details in my account. I can see status of things like received, processing, delayed, shipped and my shipping information is available. Micro Center doesn't do this and it's ridiculous. I got my confirmation email 4 to 5 hours after I placed the order. For several days after I placed the order it said "will ship on 1/24/19” and it appeared that there were two of the item that I ordered not one. On 1/25 it still said "will ship on 1/24” - a date with had passed. I got an email indicating that my order has been shipped which included tracking number. The website now says it's shipped and has reverted back to 1 item but still no tracking number online. So for anyone who may not have saved that email they no longer have tracking information.
I selected 2 day shipping and clicked the little button to apply the selection but when I got to the final screen it had reverted back to standard. I went through this multiple times to make sure I wasn't missing something. Nope. Just would not let me have 2 day shipping. And standard shipping is apparently 11 days. A timeframe which I could not find anywhere in their website.
Comparing Micro Center to all the other retailers I buy from online (even excluding Amazon) Micro Center seems to be about 15 years behind. They need to update this system. If a customer or item isn't eligible for 2 day shipping, there needs to be an alert that explains it. They need better order status communication."
"Ordered the piece got the piece. Great experience "
"I purchase from Microcenter because no one else had the item I wanted. It shipped out faster than what it said so that was also a big plus. Would definitely recommend. "
"Fedex has screwed me over repeatedly, yet it is difficult to avoid them. Will have to try ordering by phone, contingent upon them not shipping via Fedex. Otherwise happy with price and customer service."
"The description for this product is misleading. It says USB 3.1 in the description but the package label says USB 3.0 if I had known at the time of purchase I would have passed on it. "
"Please stop pestering me about "My Experience".
Thanks,"
"I regularly shop at Micro Center. The staff is very friendly and the selection is good. I'm glad to have a B&M store like it around."
"When I went to renew my ESET computer protection it was confusing when I was directed to the Micro center site.
I think when you click the renew tab on the ESET notice there should be a clearer message that you will be redirected to the Microcenter site for renewal. I tried to go back to the ESET site several times to renew "
"I ordered a new SSD and OS and received both within 2 days of ordering them. I have no complaints."