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0.00/5
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Return/Replacement policy:
0.00/5
Verified
1/5

2008-01-09

"Here an almost exact copy of the email this company sent me after I placed my order:

This email is to confirm the receipt of your recent order from Midwestgames. If you have any questions please e-mail us at ****@****



You can always see your order by going to
http://order.store.yahoo.com/OS/stat?midwestgames+10664+9d957cbb75fb1c52b17f

Date Thu Jan 3 12:05:21 PST 2008
Ship to William Whitney
xxxx 60th Street
2nd Floor
xxxxxxxxx NY xxxxx
US United States
909-xxx-xxxx
Bill to Same
E-Mail ****@**** (emailed)
Payment Visa


Name Code Qty Each Options
---------------------------------------------------------------
XBOX X-BOX to PC or MAC XBOXTOPC 1 14.95
USB Adapter Converter NEW
!!
Subtotal 14.95
Shipping 0.00
Tax 0.00
Total 14.95

It never showed up. The site has a contacts link but when you click on it you are directed to a page that no longer exists. I have already contaced the BBB. If this has happend to a full 1/3 of their customers I think it's time for a class action suit.
"

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Verified
1/5

2008-01-05

" NO COMMUNICATION, NO PRODUCT, CREDIT CARD CHARGED IMMEDIATELY! FOR A FULL ONE/THIRD OF MIDWEST GAME REVIEWS!

No tracking info after 10 days, no response to my follow-up email, no response

DO NOT ORDER FROM THIS COMPANY YOU WILL NOT RECEIVE YOUR PRODUCT AND THEY TAKE YOUR MONEY
"

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Verified
1/5

2006-03-20

"Of the approximately 300 reviews of Midwest Games at Yahoo!Shopping, my experience falls into the same category that 33% of the others fall into - NO COMMUNICATION, NO PRODUCT, CREDIT CARD CHARGED IMMEDIATELY! FOR A FULL ONE/THIRD OF MIDWEST GAME REVIEWS!

No tracking info after 10 days, no response to my follow-up email, no response to a phone message.

From Capital One Visa Credit:
Date Vendor/Merchant Amount
3/9/2006 MIDWEST GAMES , 701-xxx-xxxx , ND $nn.nn

Online Confirmation (from website @time of purchase)

Tracking:
Order Date: 03/09/06
Order Number: midwestgames-9193


Your Order
Qty Item Name
1 Progressive Scan Component VGA Box PS2(new version) XBOX Gamecube
$nn.nn
1 Microsoft XBOX X-BOX Component TV Video Hookup Cable $n.nn
Subtotal: nn.nn
Shipping: 0.00
Tax: 0.00
Total: nn.nn
"

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Being updated on the exact date the delivery was sent
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Customer service resolving problems
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Verified
5/5

2004-03-06

"I ordered a Virtual Boy game from them for six bucks and it arrived in 3 days. Another time I ordered Super Nintendo Multi-Tap from them and it arrived in 4 days. Both times the packages arrived in perfect condition and they don't even charge for shipping. They are a great online store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use