"Cheap KNOCK-OFF. Ordered a replacement case for my Galaxy S6 and its a POS. The buttons don't work right and the silver frame arrived bent so I had to try to straighten it out before using it. The pic's on the sellers site show a SPIGEN but what you get is a piece of crap that doesn't fit the same as the original. The buttons are hard to push. This will be my last buy on this site. Should have paid extra for the original."

"A very BIG warning if purchasing from Mini in th Box in the U.K.....I ordered a Fitbit watch strap and was asked to pay a £11customs charge when the PO tried to deliver! I questioned this with Mini in the box and a 6 week discussion about who was responsible started. There is no warning on their site when ordering and I had paid a delivery charge when purchasing so was surprised to have to pay this. Eventually the PO returned the package to them as I did not collect and pay the charge and Mini in the Box refunded me without my original postage charge. AVOID THIS SITE AS YOU COULD FIND THAT YOU WILL BE PAYING THROUGH THE NOSE FOR AN ITEM YOU CAN GET CHEAPER IN THE UK!"

"My item says it is delivered but no sign of it. I now cannot log in to track it again to take to the post office. Disappointed. "

"Nach Beanstandung des Defekts der Ware ist mir der Kundendienst erst bei Nachhaken entgegen gekommen."

"I got great, prompt service from this company"

"I have ordered several items with mixed terrible service - one has been broken twice, at the same time the amount was refunded. The latest was an order July 29 which is being delivered soon - 8/19 or so. I would say be prepared for a longer wait time on delivery, and constant communication to understand what the shipper is doing with the package."

"Zou deze site vermijden slechte voorwaarden je krijgt maar wat opgestuurd en als je reclameert mag je het op eigen kosten terug sturen en maar afwachten of je nog geld terug krijgt."

"I ordered a Fitbit HR band, paid for it. I should have checked where Miniinthebox are. Turns out to be a dodgy Chinese company. Paid for expedited shipping as it was a gift - was told it would take 3 to 4 days. The gift never arrived and they do no respond to queries from their Contact Us page.

As dodgy as they come.

AVOID AVOID AVOID!"

"They promised and I payed expensive expres delivery (max 3 days, 12 USD). I was on jurney. I not stayed on the adres not more than one week. Delivery time was realy 2 weeks. I have newer seen my ware..
I didn't receive any money return or apology"

"Заказ пришел быстро. Товар соответствует описанию. Магазин предоставил скидку. Хорошо подходят для мебельных светильников"

"Es la segunda vez que les compro y ha sido muy bueno.
Llegan en el tiempo que dicen y en muy buenas condiciones."

"Muito bom o produto, realmente chega e é de qualidade!!! Veio intacto!"

"Initially, I had written a very positive review but I have to unfortunately withdraw it and report that this store does not keep as promised. Following three different purchases I was contacted by them with the promise of a gift (eg torch or USB stick) in exchange for positive reviews on this site.
In the face of the positive reviews published, the gifts have not been sent and there has been no response to my various remarks.
This is an extremely incorrect behavior."

"Paid for a genuine leather mobile wallet for men(Black)
Receives a pink women's wallet which is made from plastic worth $5
I'm a man, what will I do with a Pink wallet and my Phone does not even fit in this small plastic purse.
I gave it to a homeless women on the street and she was very happy
They wanted to give me a $5 coupon which I refused.
Then they said they will re-ship me the correct product free of charge, after i had to demand it from them.
They shipped me a fidget spinner worth $5
So I'm still without my Genuine leather Black mobile phone Wallet, costed me $85 including the custom fees, which I had to pay for my package, and it is not even $20 worth
If you want to receive quality and the correct products, never even consider to buy from MiniInTheBox, as you will be robbed of your money.
Rather give your money to a homeless person, at least you will feel good about it.
better than them taking your money and give you the wrong and cheap items
They are a scam!!
They ship the cheaper products correctly, but the more expensive items, you will never receive.
I will definitely not recommend this company to anyone, unless you don't mind to give your money away for free

Update:
Tammy from Customer Service contacted me and promised to sort out this big mess.
If they sort this out for me, I will re-adjust my feelings for this Company and rate them accordingly
"

"Didn't deliver my item in time specified which arrived after promised deadline but have responded to my complaint and issued a refund on my postage costs. "