"My purchase was May 5, received my payment confirmation on May 6th. Received confirmation delivered which included an order number. It is now June 26th! No parcel received! I log into my account to reach out to customer service their system says I don't have an order on file "no orders"!! The ONLY WAY to contact them is by selecting an order number which IS NOT LISTED!!! IMPOSSIBLE TO CONTACT THEM!!!!! Extremely frustrating! Must be a SCAM!!!

Only after submitting a negative review, a "live" customer service replied back. Looks as if my parcel reached the opposite side of Canada from where I live then became untraceable. I have since received good customer service and have received a refund credit for my lost shipment. Thank you! A word of advise to the seller: Establish an email contact for those customers whom do not have an order number in there account. Just a general email to reach out to would have saved all of this frustration. Lost shipment is no problem, totally understandable. Not having access to customer service was frustrating. "

"Très satisfait après plusieurs commandes.

"

"Had a problem with an item and was send a new one with no hustle. If it weren't for the long delivery times I'd give them 5 stars. "

"Te instructions on the website to do when a product arrives could be clearer (e.g., press the confirmation of arrival button or something.)
Having said that, I had some problems with the product and since I got in contact with the company they have been very attentive and have been very helpful.
Thanks Rebecca!
"

"Ho comprato varie cose e devo dire che mi sono trovato sempre bene.
I prodotti in relazione ai prezzi sono compatibili spesso si fanno buoni affari sono molto seri ed affidabili.Consiglio questo sito."

"I have bought lot of things in Miniinthebox (for example, cable and dust plug for iPnone, iPhone and iPad cases and styluses, etc.). The customer service always helped me in solving problems. If you receive a wrong item or poor-quality one, a correct product will be send for you!"

"Good products, good selection and low prices"

"Hasta ahora no he tenido problemas con mis compras en ésta página"

"I have bought lot of things in this shop and I haven't had any problem. The prices are good and the sipment methods too. I have had to contact with them once and the customer service was really good too."

"Флешка отлично подойдет на подарок, интересная фигурка, получить доступ к самому usb разъему нужно снять голову. Скорость соответствует четвертому классу "

"Only said 5 stars to get on top list. They don't deserve any stars.
Got sent wrong phone case. Also paid for extra freight still took 2 weeks. I import alot of stuff for my work from the same district & I & usually get it in 48hrs.
They wouldn't refund. WTF!! "

"Excellent , I have to say that it was an amazing experience with miniinthebox , the products are soo good quality and well packaged love it."

"acquisto da diversi anni da minitinhebox e mi trovo soddisfatto, la merce arriva e se non arriva vieni rimborsato al più presto, ottima qualità"

"Produits bien choisis avec une bon timing. Bon rapport qualité prix. Seul défaut on voudrait encore plus de diversité dans le catalogue. :=)"

"Excellent experience, I have encountered no problem since I started buying on this website."