"Dear Mixbookers,
I'm ecstatic! The first copies of the book I worked on for the past two months arrived today, three days after I placed the order, and they far exceed my expectations. I picked your company because of your reputation for accurate color reproduction, important for an album of artwork, and the color fidelity of your printing is amazing. It's better than on my computer screen, something I never expected. I found your program very well thought out and easy to use, and at the same time very flexible. I used your online support several times and always got quick and helpful answers. Overall, this was my best experience ever in dealing with an online company, and I can only congratulate you on your superb performance.
H.E.H., Saratoga, CA
"
"The book templates were very easy to use and quick to load, edit, etc. I would definitely use Mixbook again; prices are comparable to Shutterfly, which I have used previously. "
"From my experience, Mixbook staff work hard to satisfy the customer. I appreciate the chat line for immediate and detailed response.
I have recommended Mixbook to many of my friends. I stress the program is user friendly and when issues arise the staff is there to help."
"Pros: Production time was quick - 2 days.
Cons: Deliver time ridiculously slow. They shipped it out on Mar 11 and said delivery date would be 2 weeks - Mar 25. It's already Mar 30th and still no delivery. Emailed customer service and they said that delivery does take awhile and ignored my request for any sort of compensation for the delay. TERRIBLE SERVICE. Will never buy again!"
"The quality of the book and pictures was amazing. Even the photos they said wouldn't be clear looked very good. Their delivery timeline exceeded my expectation. I received it within one week with regular delivery!
I will do all of my photobooks with mixbook from now on and have recommended them to my friends & family."
"Very professional looking. Excellent help online!"
"I received my 113 page photo book it was a bit expensive and I could not say I'm satisfied with it.
Because I'm thrilled, over the moon, jumping with joy happy with it.
Thank you guys, as we say down under, A bloody good job "
"The mixbook staff Josh, Renee and Kat were quite responsive when I told them I haven't receive my order. I appreciate their patience and when I still haven't received the order they offered to resend my item and even upgrade my shipping to UPS so it's trackable.. all at no extra cost.
Great service! I finally receive my item and I'm happy with the album. Thanks a zillion!"
"So far everything has been good. The books are easy to design. Plenty of options. "
"Your program is very easy to use, and very complete. I just had some trouble discerning how the finished brightness would appear."
"Mix book always delivers! Great product, great quality, exactly what I ordered and better.
A little pricey but otherwise awesome products."
"I've made many books through mixbook and all of my books have been professionally printed. The customer service reps have always been so charming and helpful. Thanks to all. "
"Great quality and fast service"
"I have been a customer of mixbook for 5+ years. Overally I love the ease of using the program and the quality of the printed books.
However, I am very frustrated that you have to pay for shipping for every size of book ordered. I am in Canada so I don't qualify for the free shipping deals. I recently ordered four different books in five different sizes (some in duplicates). I had to pay five shipping charges. The shipping alone was $55. Yet all of the books were sent in one slim box! There is no way that should cost $55! Some websites will estimate a larger shipping cost and then only charge the customer for what shipping actually cost. And of course most websites these days offer free shipping (even to Canada) if there is a minimum order (my last order was over $130). I do not appreciate that Mixbook is making a profit off shipping charges.
Finally I am equally not impressed that some of the images at the bottom of my books were cut off even though they were not in the potential cutoff zone.
I am wanting to start working on two new books, but I don't know if I will continue to use mixbook or switch to an alternative company. "
"It is always a pleasure to preserve the good memories of a travel in a photo book that is so easy to make and that in paper is exactly like you see digitally. Congratulations to the good work of the team of Mixbook.
M M Barreto
Portugal"