"As most others have stated...I placed my order and my credit card was charged one day later. I waited for over 15 business days and the order still had not shipped according to web site. I sent 7 emails over the past 2 weeks and did not receive any reply. DO NOT PURCHASE from this site!!!!!"
"I placed an order for an Acekard 2i from modchipstore.com on July 31. The order status has been processed for over three weeks. Their website says shipping may take up to 15 days, but my order has not shipped yet. I should also note that when they charged my credit card they used a different name. I've sent several emails to both companies, with no response from either. I will give them a couple more days to respond before I cancel the charge through my credit card."
"These Mfers took my money its a shame I didn't come here first the reason why was because I brought stuff in the past from them and they were fine then I got help and everything. I read around online and I heard they got raided a while ago and haven't been the same since I also heard something about customs stopping the products but I dont know how true that is. In results due to lack of word from the site its self dont mess with them "
"DO NOT BUY ANYTHING FROM THIS COMPANY!!! They are total frauds who take your money. I placed an order that totaled about $42 on May 27. It's now June 19 and my order still has not been shipped.It's still just "processed" I have sent emails to them constantly, but have yet to get a single reply. They are completely ignoring me, and now I've lost $42.
Save yourself a lot of trouble and DO NOT shop here."
"THIS IS THE WORST SITE I HAVE EVER COME ACROSS. ORDERED A R4 CARD PACK FOR NINTENDO DS IN APRIL EMAILED LOADS OF TIMES NO REPONSE. HELP IS ALWAYS OFFLINE. IT SAYS ORDER HAS BEEN PROCESSED BUT NO EMAIL. NO TRACKING NUMBER. MONEY HAS BEEN TAKEN OFF MY CARD. PLEASE STAY AWAY FROM THIS SITE. I AM NOT LETTING THIS MATTER GO. I WILL TRACK THEM DOWN SOMEHOW. ALL I WANT IS MY R4 CARD PACK THAT I PAID FOR.. "
"I never receive the ordered product.
I never have been refound ($98.75).
The do not reply to my emails.
They do not have a direct call phone number.
"
"Was charged immediately but product never shipped. Calling is useless and emails haven't been answered."
"I have not gotten my shipment which i understood the 15 business day. so if you count all the shipping days i am way over that and still counting, and it seems customer service doesnt exist. claimed 24 hr responce well its been a week still nothing. And i order a product that said it was in stock!!! I wished i google customer rating before i orderd i would of seen it been issue since 2007. "
"It is not just a really bad place to buy from, it is THE worst place to buy from. If you're smart, you'll avoid this place like the plague. Everything they say here is a lie"
"Just like everyone, I Order the items and they charged my credit card immediately and nothing about the shipping
I follow the reviewer dhmdo20's suggestion. Let them know I'll file complaint and I get my credit card refund number next day.
For anyone who wants your money back, go to ModChipStore Web site & go to the shipping Info page, http://www.modchipstore.com/customer/help.php?section=shipping, and image the Back Order Policy. You can find the words "Your credit card will be Authorized Only, and actually Charged (Captured) once your item is in stock and ready to ship."
I use this and let them know I'll file a criminal complaint with www.ic3.com. Please read my email below
From: ****@**** on behalf of ****@**** (****@****)
Sent: Tue 3/23/10 4:53 PM
Your order has been cancelled and refunded. The transaction number is below:
Cancelled/refunded
Transaction Date 03/23/2010 12:51:27 EDT
Transaction Reference Number [TxRefNum] XXXXX
Thank you very much for choosing Modchipstore.com and I regret that
we were unable to serve you.
We are very sorry for the inconvenience.
Mel
ModchipStore.com
On Mon, Mar 22, 2010 at 5:46 PM, Y wrote:
Please read the words in your web site
"Your credit card will be Authorized Only, and actually Charged (Captured) once your item is in stock and ready to ship."
You charged my credit card on 3/9/10. It means You already have my stock and ready to ship.
If I do not receive my order by 4/9/10, I'll file a criminal complaint with www.ic3.com.
It's more than 20 working days for you to deliver my order and I've imaged your web site and saved everything I need to file the criminal complaint.
"
"Oh how I wish I'd checked merchant reviews before ordering from this place! I ordered a DS modchip October 9th. They charged me immediately, but said it would take 15 business days to process. 15 business days later I call and email, no response. Finally after TWO MONTHS of constant emails, they say the chip is on backorder and they'll "get back to me". One month of emails later (Jan 7th), they reply that the item has been shipped. It's now March 5th and still no sign of the chip. They've stopped replying to my emails and phone calls altogether. I'm going to try to dispute the charges but I don't know if it's possible since it's been so long. We'll see. Let these reviews be a warning to you - AVOID shopping at Modchips.com!"
"They are truly horrible. I waited 2 months and did not receive anything. I filed a complaint with www.ic3.gov and my local authorities. I emailed them that I was pursuing this matter further and filed a fraud complaint and within the next 10 minutes I get a email back with my refund. Please find my email and their response below. i hope this help you guys/gals out.
Hello Don
Your order has been refunded and cancelled. Sorry for the delay. The transaction number is below:
Cancelled/refunded
Transaction Date 02/23/2010 10:31:03 EST
Transaction Reference Number [TxRefNum] ?????????????????????
Thank you very much for choosing Modchipstore.com and I regret that
we were unable to serve you.
We are very sorry for the inconvenience.
Mel
ModchipStore.com
On Tue, Feb 23, 2010 at 9:31 AM, Don
wrote:
I have tried to get an update multiple times and have not heard back from anyone. I’m tired of sitting around and waiting for something that will never come. I know www.modchipstore.com is all a scam. I have filed a criminal complaint with www.ic3.com and my local authorities on this matter. I know I will never get my money or product purchased, but at least I can give your site/so call business as much hell as possible. This won’t be the last time you he from me.
From: Don
Sent: Tuesday, February 23, 2010 8:18 AM
To: ****@****'
Subject: RE: Order 180312
I have tried to get an update multiple times and have not heard back from anyone. I’m tired of sitting around and waiting for something that will never come. I know www.modchipstore.com is all a scam. I have filed a criminal complaint with www.ic3.com and my local authorities on this matter. I know I will never get my money or product purchased, but at least I can give your site/so call business as much hell as possible. This won’t be the last time you he from me.
"
"I'm another victim of this Web Site. I contacted them a month after my purchase and they reply with the "we are upgrading our servers and we will ship another one if you don't received by Friday and I still waiting today Feb 25, 2010 after several emails without receiving a response. I asked for a refund, for a reply, for mercy and no reply. Now I'm waiting from my credit card to investigate to see if they will get my $40. I'm going to spend several hour blogging this thieves and if you are a victim you should do the same so when people Google this piece of garbage web site it will display our angry reviews."
"ModChipStore.com i have placed my order on 12/29/09 from them and i still not have got the order yet and on the site its still saying Processed and with about 60 e-mailes later from the time i orderd it too the days date and with only 7 replays from them i wood stay away from them as there site is a scam or there is something worng with the shipping. and they say there site is beeing updated but thats was like on the jan/20 that they where working on it. i wood stay away from them...
ok after all the e-mails i sen't i finey got my money back but i still say stay away from them far away"
"SCAM! SCAM! SCAM! to make a long story short, I paid, didnt get. called with no responce more than once. won't return my emails and got my $40.00 and i dont understand how these crooks can just take your money and not have to pay for there crimes, its just not right. been almost 40 days since my order and they cant even take time to thank me for the free money."