"i have ordered a sawp disk and now i find that the site is down i am wondering if they are even operating and why they wont answer my email can anyone give me there telephone number or any other way to contact them so i can know what is going on"
"I went in to check my order status today and now I can't acess the website. I did a google search to see if I could acess it from another url and then found this site and deeply regreted buying my DuoX2 modchip for my xbox from this particular vendor. After reading 5 or 6 customer reviews I felt my hopes plummet and know now that I'll have to go through a whole lot of paperwork to sort this one out. I was starting to wonder when their support email didn't respond when I found their website unreachable and from what I know, any resonable website would respond promptly to something like this by putting up some sort of disclamer in place of their website to let customers know that it's curently unavaliable. I'm going to give this one some time to play out so I can see if they pull through and actually send me my chip. I found some interesting info while net surfing. Anyone that has had a bad time with modchipstore.com should read this. This is a possible explanation of why there are so many problems with the site.
http://www.ceqna.com/games-gear/725-games-and-gear-1-7.html
After you follow that I forgot to add this url so you could actually find the actuall document.
http://www.xbox-scene.com/xbox1data/sep/EElyEEkAllysyVJWYQ.php
I found this on another forum site and I think this might be the store's phone#.***-***-****
When I called it all I got was a busy signal.
I called it 5 times, once every half hour with the same results."
"I can not say enough bad things about this awful place. They are frauds, plain and simple.
On the 26th of February I ordered a Cyclo DS, they immediately took my payment, and set my order up acting like they would send it soon. Two weeks later I sent an email asking the status of the order, after 2 days they had not replied so I emailed canceling my order letting them know that I was contacting my credit card company.
On April 6th I got an email saying that they were sending my Cyclo DS, and it should arive in 10 days. It got here today, and to my dismay it was a cheap Chinese knock off of the cyclo DS! I will be calling the company and seeing what I can do, but I do not think they will help in any way.
Bottom line DO NOT USE THEM!!"
"I wish I would have found this site before I made a purchase from these jokers. They won't answer emails nothing, my order just sits in the queue. So far they haven't charged my card, so I am going to try and cancel the order and buy from modchip.ca instead."
"It took a week and a half for my order to get from queue to processed, even though the item information clearly states that it has "Availability In Stock" I had to e-mail them to get my order processed, and was given no good reason for the delay. Then it took 4 more days for the order to be completed and for them to ship it out. I asked for a refund on the shipping charges since it has taken them so long to get the item to me, but was declined with the reasons:
"We ship our products from Canada, and it should arrive within 7-15 working days, it does depend a great deal on US customs as well, as they do sometimes do spot checks on shipments, which can delay them for anywhere from 1 day and up to several weeks."
Yes, blame the customs for the delay of your company processing the order. Very dissatisfied."
"No one home at this bot-store. No replies to email, voicemail, on line support is never on line."
"Horrible! I received no support, replies to e-mail, could not contact by phone.
Had to dispute charges with my bank so they could research the problem and nag the scammers into finally shipping my order.
Do not waste your time with modchipstore.com, use modchip.ca instead, they are more reliable and are updated frequently."
"Same story as everyone else. Order was placed. Got confirmation emails. Checked status online and saw proposed ship date. 2 weeks later and 10 increasingly angry phone calls and numerous emails later... still nothing. Luckily my credit card hasn't been charged... YET."
"Ordered it on December 30th and I still haven't received any actual information regarding my order. My first email got a response the very next day, the last three emails were never even replied to. I suspect they've packed up operations because this is truly ridiculous."
"I wish I would have sound this site before my purchase modchipstore's sorry site. It has been nearly six weeks and I still haven't received my order.What is interesting is that I was actually able to use their live help once on January 3rd and they responded and said my order was processed. Well, you know the rest of the story from the other reviewers here. I am wondering if anyone would like to band together and collectively take these guys off the web for good. I don't want to just take their treatment in the butt. Let's do something about it."
"Placed an order the first of January 2008. Never received the item and was not charged. However, repeated attempts to contact the seller were ignored. I requested the order be cancelled as it has been "In queue" for a month and no response to my inquiries. The seller hasn't even responded to my request to cancel and the order still shows on their site as pending. I have since ordered from another seller and hope modchipstore doesn't eventually bill my CC. I have ordered from modchipstore in the past, but something has recently changed, I don't know what. In light of their recent service, or lack thereof, I cannot urge strongly enough to avoid this seller."
"www.modchipfitters.com rip off ripp off ripp off
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DO NOT BUY FROM, (www.modchipfitters.com) THEM! THERE A RIP OFF WHEN IT COMES TO GETTING YOUR MONEY BACK!!
I bought a XCM shell controller wireless with light kit on the 17th of January 2008,it arrived on 21st January 2008, I installed it followed online instructions, at (http://www.xcm.cc/wireless_pad_shell...tion_guide.htm) the lights did not work, so i checked it 5 times still didn’t work so a bring it to one of my friends who also is a I.T geek and has all kinds of gadgets and modifies pc and consoles and is a professional at soldering, he installed it still did not work so I contacted (www.modchipfitters.com) telling them the product is faulty I need a RMA to send it back I got my RMA number they got back there product back on the 24 of January 2008, so you can see I only had the XCM wireless shell light kit for 3 days.
They say they tested it and it works fine, and they want an extra £20 for testing fee, what a Joke, what a rip off, there website clearly says that they will want 25% of the original price for the goods which is £17.50 so 25% of £17.50 is around £4.50 which i would have paid but now they are saying they want £20 if i want it sent back. NO WAY WILL I PAY THAT IT’S A RIPP OFF. They continued to say it takes them 5 hours to test the XCM wireless shell controller light kit. Including dissemble and assemble. “You decide” what a lie!
It is apparent that having it sent back is way to costly it cost more then the XCM wireless light kit which was faulty when i bought it, so now i asked for a full refund of £20.74 including delivery. Guess what they don’t want to give me my money back!!!!! I want my money back under the SALE OF GOODS ACT 1979 as (amended) furthermore Distance Selling Regulations apply where there has been no face to face contact. If you do order goods the cooling-off period of 7 working days kicks-in after the day on which the goods are received. It has been almost 4 working days when I received it and sent it back.
I have E-mailed wrote to them asking for a full refund they have now been ignoring my E-mails and not refunding me www.modchipfitters.com is a RIP OFF they give modchip stores a bad name, weather some have you have had good experience is neither here or there, I personally I have been missed treated and ripped off by these unprofessional people. I mean some of there prices are over priced as it is I would put it past them if they where profiteering.
So I had no alternative to contact Trading Standards on the grounds they have there goods back after 4 days and have not given me my money back, and will take it from there. I will get my money back I refuse to be ripped off some of you may say it only £20.74 well if that’s the case let them refund me my money back. They say the product is works, if that’s the case install it in a brand-new wireless xbox360 controller and sell it on for double the price or what ever they sell it for. But these guys are a waste of time keep away they are better modchip stores with fare policies and good refund policies, any good company or Trader would have given my money back with no hassles.
www.modchipfitters.com RIP OF BRITIAN, Rogue Traders
"
"i ordered a cyclods from them in late december and a month later i still have not recieved any word from these ppl. they have not charge the CC yet but the order is pretty much inactive. i had hopes when they updated their website in the new year but still nothing. most disappointing"
"This "company" has the worst customer service I have ever come across. They have a trouble-ticket center that doesn't work. and email system that never responds and they don't have a contact phone number. I ordered a Dscyclone form them Jan 2nd. Luckily my card never got charged but the order is still sitting in queued state. THIS IS DESPITE the 4 tickets I have opened requesting it canceled and the many emails sent stating the same. To this date I have yet to receive a reply. Everyone I have talked to says the same thing. I haven't received my order or even heard back from them. THIS COMPANY IS PROBABLY A SCAM. DO NOT ORDER FROM THEM."
"So I ordered the Nintendo Wiikey modchip at the beginning of Dec and my CC was charged a week later. I waited past Christmas and still nothing. Finally contacted them several times wondering if it was shipped out and such and no reply.
Finally I was about to give up but today I received an email from them saying that it was shipped, (this is what they said)
"We are working hard to ensure all of our customers received the highest level of service possible. Unfortunately, due to circumstances beyond out control, your order was delayed. We value and appreciate your business."
So I will see if it comes in the 5-15 business days as it states again."