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Verified
1/5

2003-11-06

"Before YOu plan to buy ! Think over !
I order my chip on 10-22-03. I got tracking and e-mail right away from them. it is great service and fast. But after been wait for about 4-5 days so on. I send them a e-mail and ask them where is my order. Been wait for 4-5 days more I'm sorta angry and my e-mail might come little bit harsh. ( anyone will do the same) "" I told them that if I don't get my package by next few days, I want my money back back.

For anyone who see this, they will understand that the buyer want the seller to check on the order, find out what is going on with the order.

Instead I got fat up by lot of reason. " I end up have to go to post office to track the package my own "" !!!!! This is not MY JOB to look up my package !!!

Few days later , I got a e-mail from joel on the follow up of my package. I told them i'm not hear a word from the usps yet. But i'll go the next day to ask them again and also do a deep check on my house area( in & out).

I spend all morning the next day look up my house, I found my package. ( It was at my garage, mix with my shipping supply. Someone in the house must receive the package and leave it there with out telling me.)
I right away e-mail MODCHIP SOURCE to let them know. ALso i let them know the chip pin were bend. " i only ask them if that i could bend it back? I didn't not damage it , it come like that.

!!!! The MODCHIP were DOA !!!!

I receive some e-mail back frm joel right away with nasty and harsh word on me.! He call me scamer , and refuse to answer my questions, refuse to takecare the DOA missing ITEM. Joel is even try to put my info over the web .

It was my error that I should it check carefully before e-mail him. But he shouldn't refuse to takecare the service.

Here is the problem with MODCHIP-SOURCE:

1. high price with shipping.

2. poor packing skill.(even info them to put more boubble wrap).

3. will not takecare the error they have made and turn all error on customer.

4. They will post your personal info on web.
( I have receive e-mail from joel. he say that he will post my info all over the web .)

5. All there package will not come insure. If happen to be damaage, good luck. I'm sure you not gonna get replace.


I have try the action on against this company. let see who will stand in court.

!!!! JOEL ! I'll welcome you to try to post my personal or credit info on WEB !!!!





"

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5/5

2003-11-06

"Fast and easy, after a waiting 3 weeks for a chip from another site i came here and got my chip within 3 days, a number to call makes it easy to get instant feedbak. Thanks"

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Verified
5/5

2003-11-04

"This company is the friggin best!!! I expected to receive my package on Wed or Thurs, it got here on Mon. WOW+++++
I would DEFINATELY buy from them again & you should to.
"

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Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2003-10-13

"Great service, good online tech support, shipped incredibly quick"

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N/A
Delivering products damage free
Delivering products on-time
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Verified
5/5

2003-10-08

"Easy to deal with. Fast shipment. Thanks! If I need any more X-Box related items I wouldn't hesitate to order again."

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5/5

2003-10-07

"I have purchased over 50 items from this site and only do business with them. Always get my stuff on time and my order is alway right. If your going to buy a xbox mod this is the place you want to get it from."

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Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
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Verified
5/5

2003-10-02

"Sonyguy,

You sound like such a scammer. First off, you accuse Modchipsource of not sending your chip and then you admit later that it was at your place. I don't see how Modchipsource is responsible for that. Then you say the chip is damaged...could it be that whoever received the chip at your house damaged it when they received it and didn't tell you? Seriously, what's more likely a scenario?...Modchipsource trying to cheat you on 1 lousy chip or you trying to scam them for 1??
The only reason I am posting this is because I buy from Modchipsource all then time. I am a reseller in Canada and have spent a good $10,000 or more with them. If this company is a scam, I would think they have had plenty of chances to screw me by now. Every shipment I have gotten from them (except the one lost/stolen by FedEX) has been well packaged and shipped extremely fast...sometimes overnight (remember, I'm in Canada)!
I hate to see a site like modchipsource and its reputation be tarnished by such stupidness on your part. As a reseller, modchipsource's responsibility ended when the packaged was recieved at your place. What are you going to say next? That its their fault that your XBOX died because you messed up the install?!
"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
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N/A
Customer service making decisions on their own
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Customer service being trustworthy
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5/5

2003-09-25

"The support staff is very quick and patient answering your requests. They offer very fast shipment, and are one of the few companies that still believes in the USPS, which is far cheaper and reliable."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-12

"These guys are great order on Tuesday got product on Thursday...super super fast service, would definately recommend to friends, in fact I referred a friend and he also placed his order thru this company. Great work guys keep it going

Very satisfied customer!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-09-09

"Ordered on Friday, recieved on Monday, nice shipping there guys. I would say out of all the mod chip sources, this company is the easiest to do business, except for a few hiccups. The first hiccup is the order page, while it goes through confirmation and authorization a time out occurs and tells the customer that the order may or may have not been approved and to contact the seller, that is a little irksome. The other hiccup was packaging, I wish for $8 on S+H they would have packaged it better, the chip was wrapped in a thin cushion and placed in box it is manufactured in and then placed in a postal envelope, with no surrounding protection, using the USPS things definitely get banged around a lot and somethings squished. I live in CA. where the company does business, and no sales tax was applied which is a huge plus in my book."

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5/5

2003-09-09

"Great place to purchase. I placed my order on Friday morning and received it Monday with their standard shipping. Next time I order a chip it will be from them for sure."

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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall web site
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Web site being easy to use

5/5

2003-09-08

"Excellent, I received the product within 2 days of purchase. Product worked great!"

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Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-08-29

"Ordered a pre-modded X-Box on Thursday, received it the following Thursday, with the standard shipping options. While they didn't respond to my e-mail very quickly, contacting them via phone was easy, and the person I spoke with was very helpful. A little more packaging couldn't have hurt, it was just packed in the X-Box Styrofoam. The controller arrived broken, keeps moving to the right, but am currently working with them to get that resolved. Will update progress.

All in all, a very pleasant experience, I would defiantly do business with them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-21

"great great sellers this is the 5th time buying from these guys and they are great. will buy from again soon"

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5/5

2003-08-12

"Excellent service. It just can't get any faster than this. Thank you."

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