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Product & services pricing
4.38/5
Chance of future purchase:
4.92/5
Shipping & packaging:
4.69/5
Customer service:
5.00/5
Return/Replacement policy:
4.88/5


5/5

2024-12-03

Sehr guter Shop mit exzellentem Support

"Ich hab hier ein paar Thermal Pads bestellt, die esin Deutschland nicht lieferbar gab.

Wo sich Shops am Ende wirklich unterscheiden, ist der Support wenn mit einer Lieferung mal etwas schiefgeht. In diesem Fall wurde meine Bestellung von DHL nicht zugestellt. Der Kundendienst hat wirklich alles versucht um mir die Bestellung zukommen zu lassen und der Kontakt ist direkt, schnell und immer hilfreich. Am Ende hat es auch geklappt.

Kann ich absolut weiter empfehlen! Jederzeit wieder!
"

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5/5

2024-12-03

Lovely experience every time

"It’s been a lovely experience every single time. From ordering exactly what I want to chatting with the insanely fast product support I’ve been satisfied with no exception."

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5/5

2024-11-24

Great Service

"Got a custom cable free of charge, supprot was quick and great!"

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5/5

2024-11-22

its good

"its so good and so amazing "

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5/5

2024-11-14

Adding onto existing order

"I had already made my order and at the time decided to go with the free shipping option. After thinking I changed my mind and wanted to see if I could pay to add faster shipping. The customer service agent through the chat function named Carrie was very helpful. She was able to send me a link to pay the difference and made it an easy process. Their free shipping option is quite good since they ship out of Hong Kong. My last order from Hong Kong to Oregon only took 2 wks to arrive with free shipping. That’s hard to beat. Overall Carrie was great and solved my order change. I recommend MODDIY!"

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5/5

2024-11-14

Best in class! Instant replies

"I am astonished at how effective these guys are. I placed an order for my cable, but then I didn’t need it anymore and I sent an email to cancel it and within 15 minutes it was successfully canceled and confirmed to be. If in the future I need a cable, I will be using them"

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5/5

2024-11-01

good support

"Helpful !!!!!!!!!!!!!!!!!"

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5/5

2024-10-30

Perfect , super fast shipping, reliable and fast at answer via email.

"I’m from Italy, and items like the PTM 7950 are not easy to find on reliable websites here. So, after watching YouTube videos and reading Reddit, I frequently saw moddiy mentioned as the site to find this kind of product with the best quality. Tempted by the excellent reviews, I decided to make a purchase. First of all, the team was very helpful via email, responding quickly and clearly. The shipping was supposed to take 2-3 weeks, but it actually arrived in exactly 14 days from Hong Kong to Italy, way better than Amazon.
A piece of advice to moddiy: stay as reliable and transparent as you are
"

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5/5

2024-10-17

Fast and efficient customer service

"Carrie was polite and quick in helping me get the correct cable replacement for a recent order."

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5/5

2024-10-03

"Insanely quick to respond, fantastic customer service"

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5/5

2024-09-23

Excellent quality and customer service.

"I have used MODDIY for three builds now and I have been extremely happy with the quality of the custom cables every time. They are also very quick to respond to questions when you need help selecting cables. I highly recommend them!"

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5/5

2024-09-18

Excellent Customer Service

"Carrie was incredibly friendly and reached out to let me know about an incompatibility on some of the choices in my order. I was offered two great options to resolve it and the email response times had everything solved within an hour. Great support!"


5/5

2024-09-09

Great customer service

"Responded fast on questions I had with an order. Would return for more purchase."

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5/5

2024-08-13

good customer service

"reposnded quickly to questions I had."

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5/5

2024-08-09

Getting help for invoice update!

"Fully satisfied with the help!


"