"Thanks for double checking connector size"
"Accidentally ordered the wrong part. I contacted customer support (the chat window that pops up) and told them I'd like to cancel the current order, to order a different part. They instantly refunded it. I am very pleased with how quick and understanding they were. Thank you Carrie."
"A huge amount of products (I found some Lian Li cables that I couldn’t find anywhere else). And a quick and kind help with your orders through the online chat. 10/10"
"Recently joined a customer of ModDIY and had a technical question about their product certifications. I received a prompt response which directed me to the correct resources, thank you Carrie!"
"Had quite fast and responsive email communication with Carrie regarding product suggestion.
Highly recommend their service. "
"Blinded by the pure AWESOMENESS, from Moddiy. Great products, Awesome customer service. Definitely will be ordering from them
again."
"Ordered a 12vhpwr cable and Moddiy kindly agreed to change reverse the connector to suite my GPU. Fantatstic and super fast customer service. Shipping was also very good. Will buy again for sure!"
"Needed some assistance and Carrie from modDIY went above and beyond + very fast response."
"Very quick to help with my refunded order"
"I placed order by mistake and I sent a bunch of email because I was so confused. but they responded kindly within a day and fixed it to the correct order. Their support was fast and helpful."
"they kindly answered all my questions before I placed an order"
"Everything about this transaction was wonderful and they have a very wide verity of parts available. "
"Very kind and helpful support and a great selection of products.
I made an order of custom psu cables and realized after submitting the order, that the psu model I had entered was potentially ambiguous. I contacted the support email and chat, to ensure that it was fixed before the order started processing. Withing a couple of hours, it was confirmed that it would be taken care of. Overall a positive experience "
"Very good service, the support is reactive and helpful. They asked me for additional technical information in order to avoid any potential problems."
"its a good site, paying for the guarantee, i just wished there was more documentation for some products and instructions too"