"I ordered two items for my mom. One was too small, so I returned it. They received the item but then refused to issue a refund. I received a generic email:
We have received your returned package, but we are so sorry to tell you that your returned package can’t be refunded as the following reasons:
Return Items:190416630-0-M .
1. The items are defective.
2. The items have been stained.
3. The items are not same as you choose when you return the order.
4. The items have been used.
If there is still any inquiry, please feel free to reply and I will be always here to help.
Best Wishes!
Thankfully I'd used PayPal and they immediately refunded my money. This company will scam you. They've done this to numerous others."
"Purchased item for wife. It did not fit and she didn't like it. Item is also cheaply made. Modlily won't accept a return or exchange. They offered to "let me keep it" and they'd refund 50% of my money. Why would we keep it if it doesn't fit AND my wife doesn't like it, I asked? Wished I had read other reviews earlier. They are based in China and won't accept returns. I should have suspected something when they don't have a section for posting customer reviews on their site. Buyer beware."
"This is a bogus seller that advertises on Facebook. Many people have been scammed by them, including me. After placing my order a month ago I went on their website to track my order and I could not get any info. Their tracking order does not work. I went back on Facebook and found many have been scammed by them. Those that used PayPal were refunded their money"
"My first order from this company is my LAST. HORRIBLE. The dress looked so cute on the faceBook advertisement. I normally wear XL, 1X or 2X depending on the cut and stretch of a fabric. This dress is a typical size small or medium by USA standards, even though the label in it said XXXL. Can't get ahold of anyone post order, they are very available pre order, but not after.
The specific order was
Black Short Sleeve Stripe Print Dress Size:XXXL
DO NOT BUY FROM THIS TERRIBLE COMPANY! "