"Placed order for Canon i560 compatible cartridges on 4/30/04. E-mailed on 5/10 & 5/11 requesting shipping confirmation. Received an e-mail reply 5/18/04 "Sorry for the terrible service!! We had illness in the family. However I found your order it was held up do to delay from manufacture.If you want a refund we will be happy to do so.If you still want the ink we will ship this week. Let us know. Monsterinkjets.com". I requested a refund, twice. Refund processed 5/31/04. Slow, way too slow."

"I placed my order on March 31, 2004 and when I try to track it, it appears that the merchandise hasn't even shipped yet, this 2 weeks later. It appears your company may have low prices, but your customer service and timeliness of delivery, or at least communicating to the customer about their order is VERY POOR. I ordered once before and after that time was hesitant to order again, but I foolishly did, apparently it was a mistake on my part. I will make sure I remember not to order from your company again and tell all of my computer friends that your customer service appears to be non-exsistent. Wow, I was just floored, my order showed up on April 23, 2004, only 24 days after ordering. The funny thing is if you look at there shipping terms I used ground, which was supposed to be 1 to 6 days, well I guess the snail has finally arrived. If you expect reseasonable turnaround and a company that will answer your customer issues, then monsterinkjets is not for you. I personally will not be ordering from them again."

"Ordered over two weeks ago. I haven't recieved my order. I have emailed them with no response. We'll see how this plays out.

For now, I would advise against ordering from these folks.

EDIT: I received the package today (4/8/04). Good deal, just a tad slow at the delivery. Still a great deal for the cost."

"I originally placed an order on their UNSECURE (no encryption for credit card entries) website in January. About 10 days later they emailed me to tell me that my credit card did not go through. No big deal, perhaps I typed something wrong, but still 10 days to notify me about it? So I placed another order. I have yet to hear back from them and my order still hasn't arrived after another 10 days."

"I just wanted to say that I have dealt with Monsterinkjets.com several times now. Their prices are great and they are very friendly and helpful as well. Have placed many orders with them and I am sure that I will deal with them again in the future."

"If u plan to order from these guys, imagine this: placed order long time ago, credit card been charged, no confirmation email, no shipping notification, no response to your millions of emails, no phone number available on their site. Tried one number found here, answer machine only.

Update: Just before I was out of patience, the lady in the office called and the package was there for me. Very delightful suprise. I guess they just get rid of any extra cost to maintain their low prices. BTW, I ordered on 1/11 and got it on 1/16.



"

"Prices were great. Ink works well. Shipping was timely, but not speedy."

"This is my first order with Monsterinkjets.com . i ordered on 11/30 and when i got back from a trip on 12/12 there where at my house . so i really don't know how long it took for them to get to me . i ordered ink for my epson cx5200 . they are dated 6/05 and 11/05 i haven't tried them yet but i think they will be ok , least thats what it seems like from other posts. i just placed another order for my epson 777 so we will see how fast it takes . they were shipped parcel post. so even if it takes 10 days it is free shipping , well they charge a 2.50 handling charge. but even with the handling charge they are about the cheapest around for ink .

i did have to email them about my order . i must have put in a bad email address because i couldn't log in after my first order to see status . but they did reply in a timely manner when i emailed them about it . so on my second order i just got a new account .

would i order from them again .. YES without thinking twice about it . "

"I bought 4 cartridges for my Epson C82 printer. I prices them in the store and found them to be $60+!!! I decided to go shopping online for them and I found MonsterInkjets. I priced out the same cartridges as in the store and the price came to an unbelievable $15.44! I shot right into Paypal, coughed up the money, and by the next week, they were here! When they arrived I found the cartridges to not be made by Epson but some OEM company. Eventually I got around to putting them in. I opened up the printer, took out the old ones, and popped these right in. They fit perfectly! After charging them, the printer found them and I printed a few pictures to get the full effect. They came out PERFECT! For some $16 I got some $60 worth of cartridges that work perfectly. I'm so happy to have bought from MonsterInkjets. Good shipping and quality of their products. I recommend them to anyone who has printers for the cartridges that they sell."

"Ordered on 11/22, recieved the ink on 11/29. They are cheap and fast. I would/will definitely buy from them again."

"Ordered my inks online on November 2, 2003. I heard that they take awhile to get to you, so i wasn't surprised when I got them on the 15th. I opened my box and got exactly what I ordered. All inks have an expiration date of 8-2005, so thats good.

I think they stopped trying to bootleg their inks via media mail, because mine arrived with normal postage.

I highly reccomend these guys. They saved me over $80."

"This was my second purchase from MonsterInkJets and I am quite pleased. The shipping is kind of slow, but for the price it is hard to go wrong. I have had no issues with the quality of the ink from them. I will definately buy from them when I need more Ink for my Canon i450. "

"***Just received an e-mail today acknowledging their error and correcting it. They are sending two replacement ink cartridges! I highly recommend monsterinkjets for the price and service.

The cheapest ink around with pretty good quality. Shipping was a bit slow due to the use of Media mail...ink/media? I can't complain here since shipping was free! Customer service/Service was well below average at monsterinkjet. 2 of the 10 cartridges I ordered weren't the right model. After reviewing my order, I confirmed that this was their fault. Sent 3 e-mails before receiving a response attempting to resolve the issue. They said they would gladly exchange them, just send them back. I replied complaining that the cost of shipping them back would be more expensive than ordering new cartridges! Haven't received a reply since."

"i ordered ink for my cx3200 (2 black 2 color) i received them on 10-22-03 which i can't complain about since it was free shipping and dirt cheap ink...

the ink was sent via usps media mail and the cartridges were fine"

"Third time ordering from MonsterInkjets and each time has been delivered correctly within a very reasonable amount of time. The prices are fantastic. Recommended."