"9 days after the initial order, still not shipped. Slow fulfillment, poor customer service.
Edited 10/18: They emailed me stating that my order had been shipped. But the USPS tracking status shows that it was not. Thess guys are frauds! Will report to BBB.
Edited 10/23: USPS tracking number 0280 5213 9070 0218 7061 still shows not shipped. Here is the info from the domain registry, the phone number is false. The address is different from the one on their web page. You may wonder if the name is also made up.
Edited 10/28: One full month after the order was placed, it was finally delivered. One cartridge was a wrong one. Overall experience is still bad. This outfit won't last with this kind of service.
Whois Update 11/14/2004
Domain Name: MONSTERINKJETS.COM
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Registration Service Provided By: NameCheap.com
Contact: ****@****
Visit: http://www.namecheap.com/
Domain name: monsterinkjets.com
Registrant Contact:
Monster Products Int'l
Hasu Patel (****@****)
+1.***-***-****
Fax: +1.***-***-****
P.O. Box 670896
Marietta, GA 30066
US
Administrative Contact:
Monster Products Int'l
Hasu Patel (****@****)
+1.***-***-****
Fax: +1.***-***-****
P.O. Box 670896
Marietta, GA 30066
US
Technical Contact:
Monster Products Int'l
Hasu Patel (****@****)
+1.***-***-****
Fax: +1.***-***-****
P.O. Box 670896
Marietta, GA 30066
US
Billing Contact:
Monster Products Int'l
Hasu Patel (****@****)
+1.***-***-****
Fax: +1.***-***-****
P.O. Box 670896
Marietta, GA 30066
US
Previous registration:
Organization:
MonsterInkjets
David Calhone
3070 Windawrd Plaza - Suite F-294
Alpharetta, GA 30005
US
Phone: ***-***-****
Fax..: ***-***-****
Email: ****@****
Registrar Name....: Register.com
Registrar Whois...: whois.register.com
Registrar Homepage: http://www.register.com
Domain Name: MONSTERINKJETS.COM
Created on..............: Tue, May 13, 2003
Expires on..............: Thu, May 13, 2004
Record last updated on..: Mon, Sep 22, 2003
Administrative Contact:
MonsterInkjets
David Calhone
3070 Windawrd Plaza - Suite F-294
Alpharetta, GA 30005
US
Phone: ***-***-****
"
"Ordered on 9/15 and received on 9/25. As many have said, they ship Media Mail (which is illegal) but I did not get it held up by the USPS and it arrived with no problems. The expiration dates are 3/05, 6/05 and 8/05 so I am optimistic that they will work fine. I have not loaded them yet so I don't know. I thought it was weird how they handled the PayPal payment so as soon as I paid I went to another PC and changed my PayPal password in case their site intercepted my password with a cookie. I also deleted all my cookies on the first PC. Total cost was $12.65 for nine cartridges that probably would cost $100 at an office superstore or $30+ at another Internet merchant. I do not know how they can make money. "
"Made payment on 9/5 for eight ink cartridges as of 9/17 haven't heard a word. Have sent 6 emails none have gotten a response> Tried several phone numbers that I found, one out of service, the others were answering machines,left message no response.
Think twice before buying from monsterinkjets .com
Update
9/23/03 My order arrived by us mail product was as promissed, if they would have let me know something I would have been pleased with service even though it was slow.Might give them another try.When I'm not in a hurry!"
"I ordered 4 black and 4 color cartridges for my Canon S330 printer on August 17th. They came 9/3/2003. Shipping info was received by USPS on 8/25, went enroute 8/28.
About 2 1/2 weeks total time, but I am satisfied. The price is very good, the cartridges are all the Rainbow type, none are damaged, and the expiration dates are all 6/2005.
As others may have mentioned, the cartridges were shipped in a bubble mailer as Media Mail, which was crossed out and a "Postage Due" notice was on the package. It was still delivered to my mailbox though."
"Recieved my Epson Inkcarts on 08/29 (11 days) but they were at the p.o. with $1.71 postage due. Picked 'em up on 09/02. Rainbow brand. Fresh. Happy with the deal but would've preferred to pay the extra for shipping vs standing in line at the p.o."
"Kinda slow but everything arrived and works as advertised! Great plus free shipping!"
"Ordered on August 6th, order # 101522. Was told shipping from Georgia to Florida would take 1 to 6 days. Was charged for ink that is not in stock and was not shipped. After waiting more than 2 weeks, send out emails that went unanswered. A few days later, they finally responded to one email with a lame excuse that they have too much business, so delays until August 22nd, and they promised to notify when shipped. More than 3 weeks after ordering the 1 to 6 day quoted time and nothing. It's now the 30th, and no notification, and again no replies to email. They only accept PayPal, and PayPal has a 30 day limit on disputing orders. While waiting for my $1 to arrive, I ran out of ink. Tried Tyler Martin for $1.40 each and they responded like a company is supposed to. Had Tyler Martin ink within a week. I could have dealt with Monsterinkjets if only they kept customers updated with emails.
Update.
Finally received ink. I think they were trying to get one over on the post office, but post office must have found out. Was labled USPS Media Mail, but Media Mail was crossed off, and now shows postage due of $3.71 which we paid. So much for free shipping. Ink was the same as Tyler Martin, and good quality with good expiration dates."
"Excellent company, the most comptative price and free shipping, easy and logical ordering procedure, got my carts in a week. Ordering and tracking worked perfectly. Overall received 3 orders, invoices 101312, 101447, 101582, each time when I received the order, I decided to roder more and was not dissapointed."
"Ordered 4 color and 4 black cartridges on 8/3 and they arrived on promptly on 8/9
Great Seller, Tremendous Prices and delivered very quickly."
"I bought from this ink seller maybe around 3 or 4 weeks ago I think. The ink I received was great. It was for a CX3200, I ordered 2 black cartridges and they both came in 4 or 5 business days. They were a "rainbow" brand(generic) but that is what they sell, compatable cartridges. I heard these rainbow brands are some of the best generic brands. So far the only negative things about these are the smell of it for the first 1 min of a freshly printed page. No biggie though. :)
Sorry that I don't have an invoice number but I do have this tracking number for my order and my order number. I forgot if I got an invoice number when the package arrived.
Order Number - 101384
Order Information
Status: Complete
Tracking number: 02805213907116086403 - USPS
I'm very satisfied, but I heard they only accept paypal now and also there is a minimum order of $10, BUT they sell the cheapest ink online WITH free shipping. Mine are now $3 for a black ink cartrdige. See that? only $3 compared to other sites that have like $5 shipping with a $7 cartridge.
Edit: my expiration dates for my cartridge is "04.2005"
"