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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
5/5

2018-06-20

Great Place to work

"Monster Transmission & Performance is a great place to work. The management really takes care of the employees with a very rich benefit package and bonuses, they really care about the employees. The owners treat the employees like family. I love my job."

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Pricing of products and services
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Verified
5/5

2006-08-26

"Great service! I ordered several parts based on what I "thought" I needed, and didn't ask for any help. Turned out some would not work with my application, and after inquiring with Monster tech support, Monster quickly exchanged parts for those better suited, plus gave me a boatload of tips to make sure the job was done right. Saved me a bunch of money by not having to do the job twice.

Updated Feb 2009.
2 and a half years later and all still working great!
"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
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Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
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