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Verified
5/5

2013-02-24

"Sam at Montway was very helpfull - explained the process clearly and provided all information i required - i highly recommend Montway Auto Transport for your auto transportation needs. My car arrived in perfect condition and i was very happy, the delivery driver (Mike) went out of his way to choose a spot for offloading my car that was safe and had easy access.

Thanks again Montway Auto and Sam !!
"

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Verified
1/5

2013-02-23

"We requested our car to be transported on the 17th since we fly on the 20th. But since they wanted us to give them a 5-day window, we agreed to 15th the earliest but still prefer the 17th. I got a call from Montway that they will pick up our cars on the 15th. It was ok, since we agreed to it. When the truck driver collected our cars, he did not want to come by our apartment place since the gates are too small. So we asked him to park and collect our cars at the church beside our apartment. The truck driver did not want to and insisted that we walk 1.5 miles transporting 3 cars, notwithstanding that day was raining. We tried to have our friend who spoke spanish talk with him since we are having a hard time understanding the truck driver but he insisted on what he wanted to do. So we had our cars collected at Wells Fargo - 1.5 miles away from our apartment, walk back home raining at night to our apartment. On the 18th, I received a call from the truck driver at 7:30 pm. He said that the cars have arrived in New Jersey. He wanted us to collect our cars. We told him that we are not in New Jersey. I mentioned to him that we specifically told Montway that our flight is on the 20th so the earliest that we can pick it up is on the 21st. He insisted that we collect the car that night. We truly did not understand him and he did not want to listen to us. He called our friend whose place we were supposed to drop our cars off in New Jersey. To finish the conversation, I just told the truck driver to drop it off the next day since he did not want to believe that we cant pick it up till the 21st since we are not in New Jersey yet. We called Montway and described our situation and our frustration. Montway assured us that they handled the problem and that the truck driver won't call us until the 21st. The next day, 20th, the truck driver called us again and asked if we will pick the cars. We said we are not there and the truck driver even said that he will wait for us till we arrive at 11pm in New Jersey. We said, we don't have cash to pay him that day. So the truck driver agreed that he will drop off our cars on the 21st. When we got to our friend's place, we saw our cars parked at the visitor's parking. Truthfully, the hassle, the frustration we endured with the truck driver was bearable that the embarrassment we felt that the truck driver left our cars at our friend's place without his knowledge. My friend has to talk to his leasing manager and the leasing manager agreed since she has a good business relationship with the apartment. That was the only reason why they agreed to the truck driver to drop off our cars at his place. On the 21st, one of the cars was not working. We had to jump the car on a cold morning at 7am for it work. We had to use our friend's jumper for it since the truck driver left his in the truck. We were able to start the car and we discovered that he left the wipers on. Mind you, the truck driver even blame one of us that we caused the car to not work. So truthfully, this was one of the worst, frustrating, and embarrassing service experience I have ever encountered/endured."

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Verified
5/5

2013-02-22

"I had a great experience with this company. It was affordable and the people are very professional. I would reccomend this company to everyone. And if I have to haul my car again, montway will be my first choice."

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Verified
5/5

2013-02-20

"10 STAR rating for Montway Transport. We could not be Happier !!!!!. I was on a schedule to get 2 cars picked up . Montway worked with me and got it done right on the dot . The driver Ricardo was awesome. Took the time to load carefully and kept us informed every step of the way . Montway is number one for a reason . Helpful , courteous , economical and professional . I will not use anyone else again after using Montway Transaort !!!"

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Verified
5/5

2013-02-20

"Great company and service! This was easily the most painless parts of our move. The driver was prompt, courteous, and helpful. I would do business with Montway again."

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Verified
5/5

2013-02-19

"I selected Montway auto transport to ship car from Orange County CA to Houston TX mainly because it had many good reviews and reasonable price. My son received the car without any problem and on the delivery scheduled time. I am very happy with the services and would recommend Montway to my friends."

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Verified
5/5

2013-02-15

"Outstanding organization. Got our car to our destination to TX from CA in three days. Definitely intend on using them if we ever have to move a long distance again."

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Verified
5/5

2013-02-14

"This is Second time I shipped my car through Montway Auto Transport. Ther service is awesome. It's really peace of mind. The customer service doesnt keep you on hold to serve you irrespective it's SALES or SERVICE. My car reached from Phoenix to Atlanta in 2 days. Moreover, I keep my car available to pickup only for 2 day window. They were able pick up in those tight lines and delivered very quickly. That helps me not to rent car in Atlanta for a while. Thank you, Montway! I hope you keep continuing the service as good as possible."

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Verified
5/5

2013-02-14

"I was in a fix this past week by having my truck broke down in Huntsville, Texas and my home location in Arlington, Texas. i went on line and found Montway Auto Transport and they helped me get my truck delivered back to Arlington. The service was outstanding, kept me informed and was a great deal in regards to their fee. The driver, Tony, was outstanding in his service, kept me informed and delivered it to my repair shop on Wednesday morning as promised. Again, outstanding service with outstanding value, Thank You, Carl "

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Verified
5/5

2013-02-13

"Amazing service! Montway Auto Transport was great. They arrived ahead of schedule with my truck. The trucker was very friendly and polite. Took great care of my Truck and other vehicles on the trailer. Thank you!"

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Verified
5/5

2013-02-13

"This is the third car which I transported with Montway across the US in the last year, two from NJ and from FL to CA. All deliveries managed properly and without incident. Would highly recommend this service."

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Verified
5/5

2013-02-12

"Delivery charges were fair, delivery quick, and vehicle in fine condition when delivered. Plan to do business with Montway Auto Transport again in the future."

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Verified
5/5

2013-02-10

"Excellent experience in every way. Picked up and delivered on time. Courteous staff at Montway and very courteous and helpful driver from the carrier, Nickel City Auto Haul"

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Verified
5/5

2013-02-09

"My husband and I used Montway to ship our car from California to Georgia. They were competitively priced and worked with us on a pick up date and time given our days were limited. The car arrived 7 days after pick up in good condition without damage. The process went smoothly and we were happy with the customer service. "

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Verified
5/5

2013-02-08

"The trucker contact me after just 3 days, because I made my order on Saturday, the time to process my order is actually 1 day. The trucker is very nice and fasten my car very carefully. My car is delivered after 4 days from SC to CA. Very satisfied. "

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