"A reliable car shipment service. I had several interactions with the customer support staff via web chat and telephone, and found them to be helpful. They do charge a rather exorbitant fee for guaranteed pickup (around 250 dollars).
A criticism I do have is that the driver requires cash payment upon delivery of your vehicle. I was not notified of this beforehand, which caused quite a hassle. They contract with various cargo companies to do the actual shipping, and something may have been lost in communication."
"Quick pick up and delivery. There were technical difficulties trying to contact them through uship but on the whole we are happy with the service from the time they picked up the car and delivered it."
"I had a great experience with Montway Auto Transport. I was contact with advance regarding the pick up date. All details of the transport were explained appropriately. My car arrived on time with absolutely no issues or problems. "
"I am satisfied with Montway Auto Transport. Placed an order to transport my Toyota Corolla from RI to CA on 6/3/12. An auto transport carrier was assigned on 6/12/12 and the pickup was made on 6/16/12 with the delivery to CA on 6/20/12. The auto transport carrier called 24 hours before the scheduled pickup and was timely during the pickup. As stated during the pickup the carrier only accept cash or certified bank check upon deliver of vehicle at the destination. This was fine with me."
"Great Communication, Great Service!! Vehicle was picked up and delivered all within pickup time window of 7 days - all happened within 1st 4 days!!!"
"I had a wonderful experience with Montway Auto Transport and would recommend it to anyone who asked me for a great, responsible and customer caring company. I was contacted by Amanda who gave me all the information i would need for my auto pickups and what would go on from there. They picked up my vehicles at a great time for me and the process was quick. They keep in contact with me throught the process and called me within an hour of bringing the vehicles to their new home. I can honestly say it was a great experience, with wonderful people at a super fantastic price and if i had to do it again i would with Montways auto Transport."
"Quick and reliable! The car arrived within for 4 days, in perfect condition. "
"I'm writing Montway Auto Transport to let them know how very pleased I am with the service I got with transporting my car to me. The driver was extra helpful in unloading my car and also was very pleasant and friendly while doing his job. I will highly recommend you to anyone needing something transported!"
"I was thoroughly impressed with Montway. I contacted them late on a Thursday and their estimated pick up date was 1-5 business days and 4-6 business days after that for delivery. The driver contacted me and arranged pick up for that saturday and delivered my truck the following Wednesday. Total time from initial contact to delivery was 6 days total. That is fantastic and far above what I expected.
That doesn't even cover my initial reason for choosing Montway. Their price was $100 cheaper than any other transporter that I find and $200 cheaper than most. They charged $830 to ship my F-350 from Massachusetts to Pat at Power Stroke Pro in Florida for some engine work. Pat was just as impressed as I was. "
"Great price, great service, and worry free auto transport process. I was very pleased with everything. They have good email communication, fast service."
"I would highly recommend this company and plan on using them again in the future. They had me connected with a transporter instantly."
"I had a great experience with Montway Auto Transport! Their service was almost "too" good! Within about 20 hours of putting my order in online, a driver was already at the door ready to pick up my car! We had expected him to arrive the next day at the very earliest, so we had to scramble a bit to get the car 100% ready for shipping! But I'm definitely not complaining! =)
The driver (who was with another carrier who was dispatched to get my car through Montway) was kind, patient,and cheerful. We had to call each other several times to work out the meeting time, and each time, he was very professional and nice! The car arrived in the same condition as it left in.=) I got the car 3.5 days after I put in my order online and my car was shipped half way across the country! Super fast!
Montway also gave me the lowest quote. Overall, quite a hassel-free experience. "
"Courteous and helpful as much as possible with the process."
"great adaptive company that conformed to my needs and got it done when they said they would and they did it cheaper than anyone else."
"My experience with Montway was fantastic in two things I care about - price point and customer service. Their price flat out beats all other service providers I consulted with. Their customer service was also top notch. They were accommodating when I had requested for last minute changes. Overall a very satisfying experience with them. I would definitely recommend them to others and use it myself again in the future."