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Verified
5/5

2016-08-24

Some Glitches But Turned out Great!

"I won my 1996 RAV4 on eBay and then listed the shipment on uShip.com. Montway bid on it but I felt the bid was too high for my limited budget. Other shipping providers placed much lower bids on it but I looked at their feedback ratings, and although they were positive, they didn't have anywhere near the amount of positive ratings that Montway has. I then figured that Montway probably had a website, which I found right away. When I pulled it up, a customer representative (Paulina) immediately asked me in the live chat window if she could help me. I was extremely impressed by her helpfulness and even more so when she was willing to give me a discount on the quoted rate. There were only two glitches. It was my understanding that my debit card would be charged $199 with the balance being paid to the driver. I had put that amount on my prepaid card but the charge did not go through because Montway had attempted to charge it $244. I brought this to their attention and they adjusted it for $199; the charge then went through. The other problem was more my fault than the driver's; delivery was supposed to be between 8/21 and 8/22. I went grocery shopping with my housemates on the 20th and did not take my cellphone with me. When we returned to the house, the driver and his assistant were there on the street waiting for me. He was extremely courteous despite having to wait about an hour. My RAV4 arrived in awesome shape. I posted on Facebook about its arrival and one of my friends asked me who I used to transport it. She has now requested a quote with you because of my positive experience. Thank you, Montway! I'm sure I will use your services again in the future."

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Verified
5/5

2016-08-24

fast and efficient service

"from the time I booked the pick up of the vehicle to the time it was delivered great correspondence I was informed every step way the way customer got his vehicle in a very timely manner I will be using them on a regular basis"

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Verified
5/5

2016-08-24

Great Service!

"Had a wonderful experience shipping my vehicle from JBLM to my home. The driver was awesome and very friendly. He always kept in touch about where he was going to pick up/drop off my vehicle. If I had to ship my vehicle I'd request you guys again!"

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Verified
5/5

2016-08-19

Happy customer

"Our cars were picked up and delivered as promised. The driver was courteous and very professional. The price was much lower than other websites. We would use them again. "

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Verified
5/5

2016-08-19

Re: Best Service

"Awesome Service. The Driver was fantastic and got my car on the day it was promised."

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Verified
5/5

2016-08-19

Velvet Glove Service!

"When moving and having to stick to tight deadlines with multiple vendors, things can easily get derailed. Montway's service and driver were very flexible and I have 100% confidence in their services. The driver picked up and delivered at my convenience and obviously took care of my vehicle. I'll be calling them again for my next move!"

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Verified
5/5

2016-08-19

Smooth and professional

"Did a great job of communicating how process was going to work and where we were in the process. Driver they connected me with was 5 star and very personable and professional."

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Verified
5/5

2016-08-17

Great customer service timely delivery

"Montway Rep. Worked hard to accommodate my auto transport needs in regard to the pickup time window and the cost of the transoprt since the car had to be delivered 1800 miles

Total saving is 459$ from the cheapest quote I found

The vehicle was picked on time and delivered 3 days before the estimated time of delivery.

Couldnt be happer
"

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Verified
5/5

2016-08-16

Communicative and delivered early!

"Montway was very helpful in helping me ship my vehicle. I was out of the country and Montway was able to work with the trucking company to coordinate with my designated proxies on both ends. Furthermore, the vehicle was delivered one day early!

Very happy with the service.
"

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Verified
5/5

2016-08-16

Great experience

"I am very happy with the service
Very fast
No dent to the car
"

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Verified
5/5

2016-08-16

Montway worked hard to get the job done!

"Montway worked very hard and got the job done on the day promised! Great price! Great Customer Support! And Safe Auto went out of their way to accommodate pick up and delivery!"

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Verified
4/5

2016-08-14

Thank you again Montway!

"Safely delivered another sports car for me. It is nice having the truck driver's number to contact him with concerns etc. "

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Verified
4/5

2016-08-12

Reliable delivery with good communication

"Goldstar Key Express did a great job of delivering my car before the estimated date. They had great communication and follow-through which made the process stress-free as a consumer. Montway had good communication as well but they had to change the trucking service at the last minute which delayed the pick-up by several days after I had already left town. Fortunately someone was able to deal with the pick-up for me and because Goldstar was on time and communicated well with us, the process was smooth."

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Verified
5/5

2016-08-11

Smooth transition Great communication

" Had my vehicle shipped from Chicago Illinois to Easton Pennsylvania. Montway did a great job transporting my vehicle, great communication, and very fast service."

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Verified
5/5

2016-08-11

The place to go

"What can i say, everything was perfect, from communication to the outstanding driver. "

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