ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-06-21

Great

"Excellent customer service. On time pick up and delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-06-21

Professional

"Driver was courteous and professional. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-21

Rescured after being stranded

"We needed a transport from Chicago to Maryland after buying a vehicle from e-Bay seller. We had called another company, but after 4 days they never delivered on their promise. We called Montway Auto Transport late on a Wed. and they had a transport ready to pick up the vehicle before we could close the terms and pay for the transport. Fast, Fast!!! They saved us a lot of headache and they car arrived safely. The transport contractor was very careful with the delivery and we are very pleased. I can't say enough about the service..Great to work with! Thank you! Jerry"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-17

Excellent service

"Very good to do business with. The driver was I contact with us. Would recommend you to others. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-17

They moved our car from there to here!

"I selected Montway based on reviews on UShip. All the interactions with Montway were simple and straightforward. Likewise, our trucker communicated well with us and actually delivered the car one day earlier than promised. We have no complaints about any aspect of the service we received."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-17

Cadillac Special Delivery

"Called Montway and they took over. Car was picked up and delivered in 3 days! Florida to Green Bay. Excellent driver and delivery was very professional. Love my new car and I would ALWAYS use Montway based on this delivery experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-16

Timely and accommodating delivery

"I had a great experience shipping my car from Florida to California with Montway. My car was picked up within 2 days of booking and delivered on the day I requested. The driver was punctual with pick up and delivery times and professional when handling the car. The car arrived in the same condition as when picked up."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-16

Great Experience

"I had to ship a car for our company from NJ to San Diego - the communication was great. We were aptly notified during pick up, the car arrived within the four-day window as promised, we received a call the day before it was set to arrive, then an hour before the driver arrived to the drop off location. We received a competitive price. Everything was easy, convenient and as promised. Would recommend and use again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-16

BMW in Texas

"Montway got this 2015 BMW X5 collected and delivered without any issues. Was able to just give them the sample details and they handling everything else without following needed from my end. And they keep me updated at each step of the way. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-16

Have no fear! Montway is here!

"Had a great experience from start to finish with Montway. I am a part of a group of automotive enthusiasts on a public forum that has hundreds of members and I have tons of other personal friends who share the same passion as I have with cars. I've already referred 3 other people since my experience to choose Montway because I honestly had a great experience. I would definitely Use Montway in the future to transport vehicles for distances that exceed the distance I am able/willing to travel. Do not hesitate.. CALL MONTWAY NOW!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-15

Great service

"Great service, timely delivery. Polite staff."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-06-14

Found wanting

"After half a dozen times using Montway our company has decided to cease using them. They are fine as long as you do not have the need for timely pick up and delivery times as promised to maintain a policy of under promising and over delivering to your own customers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-14

Delivered as promised

"My car was picked up within promised time window and delivered even earlier than expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-13

Made it so easy!!

"Montway was so easy to work with!! We had our car shipped from Tallahassee FL to Minneapolis MN. Pendleton transport picked the car up on a Friday and it was delivered on Sunday evening. We were very stressed about going through this process since we had never shipped a vehicle before. Man I can't say enough good things about Montway and Pendleton transport! Great job! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-06-13

Not bad for a first time shipper

"This was the first time I have ever shipped a vehicle and it wasn't bad. The initial order was easier than I expected. However, when I realized the vehicle had been entered wrong I called to correct it. The individual I got knew almost nothing about vehicles, which seemed shocking for a company that ships vehicles. After multiple attempts at correcting him I just gave up.
After that everything went smoothly. The driver was courteous and very helpful, even though the vehicle he was told he was picking up was not what we had, thanks to the gentleman above. He made everything work and was even able to deliver the vehicle earliest than expected. That was pure luck but I'll take it!
All in all I would ship with them again but make sure I get someone who understands there are different types of the same model of vehicles.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A