"Not much to say. I got what I paid for. My vehicle was delivered to my door damage free and ahead of the estimated delivery date. Overall, there was little room for improvement, but if forced to think on it I would say the lead time from driver contact to desired pickup was a bit short, but tolerable. Price was also higher than the competition, but I was happy to pay the difference for the quality that was reflected in the many positive customer reviews. "
"Overall we were content with the service. Our vehicles were transported to and from the locations we requested with no problem. There was a substantial hassle in trying to arrange a pick up time and date. We called Montway to get more information about 10 days prior to the move date to verify times and not only were they unable to provide any information, but they were rude and inpatient on the phone. We were flying the day of the transport and needed to arrange with another individual to be present for the cars pick up. The pick up date and time after a company confirmed they would transport was pushed back multiple times contributing to frustration in the individual who was doing us a favor and ourselves because at that time we were out of the state. "
"I would strongly recommend Montway Auto Transport for all your shipping needs they are honest dependable and caring most important they are affordable ."
"I have use Montway twice now for their transporting services. Great customer service and very prompt with delivery! "
"Jeep was picked up on time and delivered on time. Very easy transaction. We'll use Montway again."
"I booked car shipping by phone. The receptionist is very nice and help me set all information down. The price is lowest compared with other car shipping services I searched from google. Pay cash to trucker can get a huge discount. And it takes only 6 days which mostly is estimated for 7 days to delivery my car. "
"Thank you Dom for your GREAT and friendly service. If I could I'd give you 10 stars you earned them all. Thank you."
"Shipped from NC to CA in 6 days. Veh was shipped in closed container and was well secured. High end cars are usually in closed containers and are better treated in my opinion.
Only reason for one less star is stupid driver placed his plastic posse box on the car to complete his paperwork causing small scratches in paint. Some of their drivers need a class in common sense. "
"Montway was very accommodating at every turn. This car was owned by my deceased grandma and is very special to me. It arrived without any issues. thanks!"
"Great Experience. Montway made what otherwise could have been difficult task easy & painless. I highly recommend them!"
"Overall very happy with the transaction. Montway's subcontractor did not communicate with me at all, which was a small problem. However, the price was good and the end result was excellent. Vehicle was delivered very quickly. Again, only downside was that I had to "plug in" and manage the communications with the actual driver. "
"This company has excellent service. They upgraded me to enclosed for a great price. They also scheduled with a very competent and friendly truck company. I knew there were a lot of glowing reviews for this company, which is why I picked them. I'm very pleased to so that I'm now added to that list of happy customers. "
"I would happily use this transport company. Had a lot of short notice issues come up that montway had to adapt to and they did it with ease while also sending a driver who went above and beyond. Use these guys, they'll take care of you."
"Very VERY impressed with the driver/ shipper today. He was the most professional driver I've ever met. He called, kept me posted of pick up and delivery times and kept in touch throughout his progress. Even had a web sight that showed his progress via GPS. EXCELLENT. Thank you very much. "
"I asked for my car to be picked up two weeks ahead a time in a three day period. Montway was quick charging my card, and sent out an email about it being processed, but I haven't heard from them throughout the process.
I called Montway several times. One out of the four times I called I got a woman with a nasty attitude. The other representatives were nice. When I asked when I would hear back from the driver, they said it would by any day until I ran out of days. Montway ended up not meeting my initial four day window. Instead, I had to extend it two days by asking a last minute back-up to be there when the trucker picks up my car as I was heading to the airport.
Luckily a dispatched driver took up my order on the 5th day. I received a call from Montway that the driver was dispatched and that's the last I heard from the company until they asked me to submit a nonbiased review to this website.
Jack was the driver. He was a contracted driver by Montway, under the company Monway express (I know, right?) Jack didn't speak English very well, but from what I heard from my back up, he could drive a truck really well. That's all that mattered.
My initial delivery date was March 20th, pushed to March 21st a day later. Jack, the driver ended up coming three days early. Unlike Montway, jack's communication was superb. While his english could use some work, he called and told me how far he was from my pick up point. He made it in on time.
My car didn't have any damages. A bit dirty from travelling 2000 miles, but what car wouldn't have been. While I didn't like my shipping date up in the air, the company got the job done.
Overall, I would use it again. Just beware that Montway will most likely not ship out your car, it will be handled by a contracted trucker. In that case, I rate Monway express, the actual trucker, very highly.
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