"Got exactly what I needed. They even corrected an error I made during my purchase and sent me the correct part according to the vin on my vehicle, and the part was a little more expensive and they matched the price on the item. Overall, they did a great job and had excellent service. "
"It took a little bit more time than I had anticipated, so I had picked up the items locally and then just returned the ones that I had purchased thru these guys. I will have to get more stuff from here though, so I won't rule them out yet...."
"Good service in all aspects.
Thanks."
"4 days after placing my order, I called to check on it and it had not shipped and you could not tell me when it would ship. When someone needs car parts, they usually need them quickly. I can not live with the uncertainty that you provided. On top of that, I would have to wait for them to ship cross country for an unspecified number of days, likely 4 by my estimate. I was able to get the parts in under a day from my local dealer. Saving a few bucks in not worth the likely 1-2 week lead time that you offered. - On the other hand, your site's part number searching engine Rocks and is the best I have ever seen for car parts."
"Fast service and fast shipping. I will order from here again."
"Service and communication were excellent. Shipping charges I thought were high. And.....the lighter appears to be the correct one, but it will not stay in the socket when pushed in, so it pops out when hot enough. It heats up fine, but has to be held in the socket manually."
"Great part and fast shipping"
"nice experience, I ordering parts for my jeep liberty in Venezuela and I am very happy, this parts arrived very soon and and exactly as offered, highly recommend."
"Generally pretty good folks. This last order I wasn't to happy about because one item I interpreted as being a "kit" of three u-joints ended up being the worlds most expensive common forged Spicer u-joint out there (U JOINT, U-JOINT, U-JOINT KIT. Center, Front, Front and Rear, Front or Rear, Rear. 68127993AA $83.01). since I got the right "one", I went out in town and bought 3 of the same joint for less than 75.00. Still stinging from that experience...................... "
"easy to order from your catalog. some parts were not available anymore but you you kind enough to let me know right away. the orders were adjusted and you even combined two separate orders to save some shipping. parts received as ordered, well packed and on time. Thanks"
"Did not recieve part ordered when scheduled due to shipping error. Mopar customer service said there was nothing they could do. Granted I was the one who paid for shipping yet they paid UPS to ship it. Finally resolved return of shipping charge after talking with UPS and explaining to mopar that they could do something and ask UPS for return of shipping cost.
After finally receiving the part it was the wrong one. I ordered for a 3.5 ltr they sent one for a 2.4. I did not list the Vin# on my order so they had no way of double checking my order (that's what customer service said). I order the part I need, they decide I don't need it and send a different one and now I am getting charged a restocking fee to pay the hourly wage of the employee who probably picked the part to begin with. Seriously this is the customer service of Mopar Parts Overstock? First there is nothing we can do. Second charge the customer for our mistake."
"No problems with this company. The part was the right item. Would do business with them again.
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"will come back and shop for more"
"I ordered a part for my chrysler pacifica.5business days after paying for the item, i recieved the product inoem brand new condition and well packed.I was very pleased with the fast service they gave me. The best part is,when ordering online,I was asked to put in the vin for my vehicle so that they wuld make sure that i got the correct part for the correct year. It was very reassuring to kno that they would have contacted me if there were any questions qbout the parts I ordered. I strongly recomend purchasing parts from this company. Their website is wellinformed and easy to use. I give ten stars. Thank you "
"Great service. Delivery arrived on time."