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Product & services pricing
2.92/5
Chance of future purchase:
3.44/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.13/5

Verified
5/5

2022-05-28

Great experience

"Easy to navigate website, very user friendly. Products are solid and are as described. "

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Verified
5/5

2022-04-17

Nice 1st time experience

"They had all the parts I needed and shipped quickly "

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Verified
5/5

2022-04-17

One of a kind!

"I had an issue(on my part) with the part I ordered being that it was for the wrong bike. Upon speaking with one of the customer service reps I was able to schedule a return, place the correct order and not only receive a refund but I got customer service like I’ve never had before. I work in the industry and I have to say I was treated just as I hope to treat others. Hats off to the company and their employees. Oh yeah, the shipping was faster than they estimated as well! Can’t wait to order from Motorcycle ID again!"

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Verified
5/5

2022-03-12

Great company and provides great products

"Always on time and products are great"

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Verified
5/5

2021-11-17

Great Prices and Customer Service

"I have made several purchases online with MotorCycleID and the communication is wonderful. The shipping on items arrive within 3-5 days. "

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Verified
5/5

2021-10-17

Excellent

"Every thing went really well thank you"

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Verified
5/5

2021-03-14

Great experience.

"I have Shad trunk box and needed a mount for on my 2001 Suzuki Bandit 1200S. I looked several places on the internet and finally found it in stock at MotorCycleid.com. They shipped it out quickly. I am very pleased with my experience."

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Verified
5/5

2021-03-12

Great

"It came fast and it was the right 0art"

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Verified
5/5

2021-02-20

Great customer service

"Order came fast and what I was looking "

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Verified
5/5

2021-02-10

My experience with online shopping

"It was quick It was easy and delivery was fast and I was "

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Verified
1/5

2021-01-22

Awful runaround and will never come back

"The worst experience I have ever had. I messaged in to confirm stock, I confirmed fitment as well. They said yep in stock and will fit takes 7-10 days to ship. I said no problem I can do that. 10 days later they email that it’s not in stock and they can’t get it. I try to get a different color. They tell me they won’t fit. I say well according to the manufacturers fitment guide it will. They contacted the manufacturer and confirmed this. Then change my order and tell me it will ship in about 2 days. I finally get another email over a week later saying it won’t actually fit and they won’t confirm with the manufacturer again. I told them I wanted a refund and never heard back just got a refund 2 days later.

Will never use them again and would never recommend them to anyone!
"

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Rep reply posted 2021-01-22
A rep from MotorCycleID.com, AliceCARiD, has responded:

“Dear SandstormPorpoise,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2021-01-11

Fine

"No issues, everything went well."

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Verified
5/5

2021-01-11

it was easy to find what i needed and they emailed what i needed and what was best

"it was amazing!! couldn’t do any better without the help"

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Verified
5/5

2020-12-12

Great Service!

"It was easy to place my order with MotorCycleID. I always wait till the last minute to order and was worried I'd have to pay extra to get it here on time. I did not pay extra and it was here in plenty of time, exactly as described!

I will order from them in the future!

Kerry J
"

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Verified
5/5

2020-12-12

Good reseller

"Shipping very fast and quality material is very good"

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