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Product & services pricing
2.92/5
Chance of future purchase:
3.44/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.13/5

Verified
5/5

2020-12-11

Excellent

"Great experience
Will shop again
"

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Verified
5/5

2020-12-11

Fantastic Customer Service

"Needed a windscreen got it delivered next day air. They were awesome. "

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Verified
5/5

2020-11-21

Riessland review

"I received the bike cover but have not opened the box.. giving it to my husband for Christmas so hope it fits the bike and he likes it.. will let you know more after Christmas."

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Verified
5/5

2020-11-02

Great experience all around! I’ll order from MotorCycleID.com again.

"Fast shipping, exactly what I wanted!"

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Verified
4/5

2020-10-31

Quick and easy

"No issue with site or shipping."

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Verified
5/5

2020-10-31

Bike

"Was really good. Met my desires "

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Verified
5/5

2020-08-24

Great service

"Awesome customer service !"

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Verified
5/5

2020-06-24

Great value and fast shipping!!

"I bought a set of brake pads for my Harley Electra Glide Ultra Classic. They had the best price and fastest shipping!! "

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Verified
5/5

2020-06-11

Helmet

"I purchase a motorcycle helmet for my grandson. It came in a timely manner and exceeded my expectations "

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Verified
1/5

2020-04-14

Horrible

"Have been attempting to return an item for 3 weeks. Given that returns are accepted "within 30 days of delivery," I am running out of time. Maybe it's intentional, to later claim that product was not returned on time. Every time I contact them I am told that process will move forward in 24-48 hours. I have contacted them via Live Chat, but have not been able to obtain transcript of chat. Less paper trail, eh? Mostly it's about delaying tactics because nothing happens, and nobody there seems to care. I have rarely felt so ignored by a vendor of any kind. Save yourselves some grief: DO NOT BUY HERE."

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Rep reply posted 2020-04-15
A rep from MotorCycleID.com, AliceCARiD, has responded:

“Dear paulspector ,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2020-04-10

MotorcycleID

"Very good. Well packed and quickly shipped."

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Verified
5/5

2020-04-08

Very satisfied with my experience!

"I was looking to replace a pair of worn out Olympia gloves and found MotorCycleID.com to be a vender. They had the exact pair I was looking for so I ordered them. I received them in a very timely manner. While Olympia's quality may have diminished over the years I am satisfied overall!
I will definitely consider MCID as a source in the future.
"

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Verified
5/5

2020-03-30

Great customer service!

"Had no problems returning the wrong size air filter! Great customer service!"

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Verified
5/5

2020-03-28

Great price and service

"First time ordering from this company. I was happy with the selection and price. Shipment was as expected. Will buy from them again. "

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Verified
5/5

2020-03-19

KTM Air Filter Purchase Review

"When on line asking for a location to buy an air filter replacement for my KTM. Your company is the one I selected.
It was priced fairly and shipped quickly.
"

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