"Mostly a good experience. Size chart was not accurate so I had to reorder the coat. Some extra cost due to having to pay for shipping three times.
Coat now fits and quality is very good. Well packaged and it arrived in perfect condition.
"
"My experience was excellent. I messed up my original order, and the team resolved it for me with no hassle!
I replaced my old FirstGear HT Overpants with a smaller size, and the new features are great. better venting, and better weather protection in the boot area."
"recieved order quiker then expected"
"The actually box the helmet came in was absolutely mangled. When I took the helmet out, there appears to be no damaged... so I'm okay with this.
Getting to the precise product I want is a bit challenging. The navigation of the site could be a little more user friendly. I may have missed it, but it would be easier to search for products based on motorcycle type.
Great prices, fast delivery. I have not yet contacted customer support; I cannot rate."
"My experience of shopping at motorcycle gear was fabolus, the shipping was quick and the prodect was fully packed.
5-star rating"
"Overall I am satisfied. I have purchased pants and now a jacket. Both of them have zipper/ snap issues. I have not contacted them about these problems yet. It would be nice if the products arrived without issues though."
"The ordering and delivery of my selected items' was fast & hassle free!"
"Excellent service. Great prices and lots of sale items. Superfast shipping. Everything is always exactly as I ordered. Highly recommended!"
"There is NO MC Gear web company that is better than this family owned business. They answer ALL emails, and if there's an issue, they'll make it right!!
I've purchased with them for years and there is none better.
Any bad reviews here are bound to be someone complaining and never giving the company a chance to correct the issue, which they will.
Buy in confidence.. "
"Great spot for gear. Fit on some stuff is tricky but returns are easy."
"Easy to deal with. Great biking gear. "
"Great gear at great prices! Outstanding specials!"
"Motorcyclegear.com is very cool! I have to thank my friend, Lenny H. for telling me about them. After having trouble with other web sellers ,these people were GREAT! Ordering was a breeze, delivery was prompt. The jacket is by far the best one I have ever owned in the 28 yrs.or so that I've been riding. Sizing was perfect. I had a chance to test it on a 3 hr. ride one 40* F. morn. here in upstate N.Y.. It kept me nice & warm there and back. It even rained a little. I felt no dampness at all. The vents work well too. Lots of pockets are nice for cell, wallet & gloves and more. I even put my night time sheild in the pocket provided. Didn't even know it was there. If your thinking about it , just do it. It's nice and so is the price. "
"I'll know better when I see how the return works. I had ordered a jacket to see how good the sizing was and it fit just as described. The second order then was for a 2 jackets for myself and one for my wife. The tourmaster fit just as described. The power trip jackets were the same size but don't fit at all. I have requested return and the process appears to be simple. It's one of the hazards of internet shopping. The downsided is the cost of the order and the return."
"I wasn't sure of the sizing. I am 6'6" and 220 lbs. XLT doesn't always work. I needed a early/late season jacket for colder/wet days. The First Gear jacket was just the ticket. AND it was on sale. I guess last years closeout. It fits like it is supposed to. With room under for a Carheart sweatshirt.
The folks at MotrocycleGear got the jacket to me in two days! No hitches. Great service every time. ( Not my first purchase). 1st quality stuff, great prices. "